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HR Advisor
Tyson Foods. Provide process and transactional support for HR systems and processes .
Posted 9/22/2026full-timeZeeland • Michigan • United StatesJuniorMid-Level💰 $21 - $35 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support capabilities with a focus on HR systems and processes, including data entry and navigation support. Proficient in Microsoft Office tools and able to analyze and resolve issues efficiently in a fast-paced environment.
Highest-signal resume keywords
Customer Support ExperienceData Entry ExperienceMicrosoft Excel ProficiencyExcellent Verbal And Written CommunicationSAP/HR Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryHR System NavigationProcess SupportBasic Analytical SkillsTroubleshootingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointGenerating SpreadsheetsFormatted Data Output
Soft Skills
Excellent Customer ServiceDetail-OrientedStrong Interpersonal SkillsOrganizational SkillsAbility To Multitask
Tools & Technologies
ServiceNowSAP/HRWorkday
Industry Keywords
HR SystemsPeople OperationsKPI ManagementEmployee Self-ServiceBackground Check Corrections
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide process and transactional support for HR systems and processes
- Serve as the first point of contact through ServiceNow case management, chat, and phone support
- Manage high-volume walk-up support and incoming support calls
- Resolve first-level support requests
- Handle intake data, personal-information updates, HR system navigation, and LOA support/navigation
- Monitor HR inboxes and respond directly or escalate issues to Centers of Excellence, Directors HR, or Leadership
- Provide basic navigation support for routine correspondence, including address changes, application support, background-check corrections, and employee self-service
- Review and update key business processes and general master data
- Collaborate with People Operations to improve support service levels and meet department KPIs
Requirements
What you’ll need- Must sit in the Zeeland, MI plant; no remote work
- Must work 2:00pm–10:30pm and be able to flex
- Bachelor's degree or equivalent combination of education and experience
- 2+ years of relevant customer support experience
- Past data entry experience
- Intermediate computer skills
- Proficient in Microsoft Excel, Word, and PowerPoint
- Ability to generate simple letters, spreadsheets, graphics, queries, and formatted data output
- Excellent verbal and written communication skills
- Excellent customer service, basic analytical, troubleshooting, planning, and organizational skills
- Detail-oriented and able to work well in a team environment
- Able to work in a fast-paced environment and multitask
- Strong interpersonal and relationship-building skills
- Excellent judgment and ability to analyze issues quickly and take appropriate action under time constraints
- Familiarity with SAP/HR and Workday is highly valued but not required
- Must be able to perform the physical requirements of the job with or without reasonable accommodation
Benefits
Comp & perks- Paid time off
- 401(k) plans
- Affordable health benefits
- Life insurance
- Dental benefits
- Vision benefits
- Prescription drug benefits