Tyson Foods

Administration

• Assist Sales Account Managers with large volume retail service accounts of beef and pork
• Enter and process all types of customer orders accurately
• Enter and maintain price lists
• Check and confirm order fill and changes with customers
• Maintain customized customer process lists
• Track deliveries by working with the customer service department and relay pertinent information
• Assist in completing management performance reports
• Handle field calls from customers and obtain information for managers
• Cross-train with other Sales Administrators and provide coverage when absent
• Manage all incoming calls
• Interact with claims, scheduling, transportation, pricing, production, quality assurance, and credit departments
• Build strong relationships with internal and external customers
• Perform other administrative duties as assigned

Sales Administrator

• Work on-site at the Corporate World Headquarters in Springdale, Arkansas, five days per week
• Assist Sales Account Managers with large volume retail service accounts of beef and pork
• Enter and process customer orders accurately
• Enter and maintain price lists
• Check and confirm order fill and changes with customers
• Maintain customized customer process lists
• Track deliveries with the customer service department and relay pertinent information
• Assist in completing management performance reports
• Handle field calls from customers and obtain information for managers
• Cross-train with other Sales Administrators and provide coverage during absences
• Manage all incoming calls
• Interact with claims, scheduling, transportation, pricing, production, quality assurance, and credit departments
• Build strong relationships with internal and external customers
• Perform other administrative duties as assigned

Human Resources

• Provide process and transactional support for HR systems and processes
• Serve as the first point of contact through ServiceNow case management, chat, and phone support
• Manage high-volume walk-up support and incoming support calls
• Resolve first-level support requests
• Handle intake data, personal-information updates, HR system navigation, and LOA support/navigation
• Monitor HR inboxes and respond directly or escalate issues to Centers of Excellence, Directors HR, or Leadership
• Provide basic navigation support for routine correspondence, including address changes, application support, background-check corrections, and employee self-service
• Review and update key business processes and general master data
• Collaborate with People Operations to improve support service levels and meet department KPIs

HR Advisor

Recruitment

• Provide customer service and administrative support to applicants, the Talent Acquisition team, Hiring Managers and HR Business Partners
• Act as a key partner to assigned plant locations
• Support application review, interview scheduling, and offer creation and extension
• Organize, schedule, and confirm interviews for hourly production hiring
• Work with the Talent Acquisition team to ensure the talent acquisition process and candidate experience exceed expectations and follow Tyson Foods guidelines
• Assist with hiring processes aligned with compliance regulations and OFCCP guidelines
• Perform other assigned duties such as orientation and I-9 activities

Senior Talent Acquisition Representative

• Provide customer service and administrative support to applicants, the Talent Acquisition team, Hiring Managers, and HR Business Partners
• Partner with assigned plant locations to support recruitment tasks and department goals and metrics
• Support plant HR teams with application review, interview scheduling, and offer creation and extension
• Organize, schedule, and confirm interviews for hourly production hiring
• Work with the Talent Acquisition team to ensure the talent acquisition process and candidate experience exceed expectations and follow Tyson Foods guidelines
• Assist with hiring processes aligned with compliance regulations and OFCCP guidelines
• Perform other assigned duties such as orientation and I-9 processing