Customer Service Representative

U-Haul

. Assist customers inside and outside a U-Haul center with U-Haul products and services .

Posted 9/17/2026part-timeSaint Louis • Missouri • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in customer service and equipment management, including the use of U-Scan technology and the ability to install hitches and trailer wiring. Holds a valid driver's license and is capable of performing physical tasks such as moving heavy equipment and maintaining safety standards.

Highest-signal resume keywords

Customer ServiceU-Scan TechnologyHitch InstallationForklift OperationPropane Filling Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment InspectionRental InvoicingInventory ManagementMoving EquipmentFluid Level Checking

Soft Skills

CommunicationEducationTeamwork

Tools & Technologies

Smartphone TechnologyU-Haul Products

Certifications & Qualifications

Forklift CertificationPropane Filling Certification

Industry Keywords

U-HaulRental EquipmentCustomer AssistanceSafety Standards

About the role

Key responsibilities & impact

Assist customers inside and outside a U-Haul center with U-Haul products and services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot, including checking fluid levels
Answer questions and educate customers about products and services
Prepare rental invoices and accept returned rental equipment
Install hitches and trailer wiring
Fill propane; certification offered through U-Haul upon employment
Drive a forklift; certification offered through U-Haul upon employment
Participate in ongoing U-Haul education through U-Haul University
Perform other duties as assigned

Requirements

What you’ll need

Valid driver’s license and ability to maintain a good driving record
High school diploma or equivalent
Legally authorized to work in the United States
Must not require employer sponsorship
Ability to work around moving parts or machines, fumes, or irritant chemicals, using protective clothing or gear as required
Ability to remain stationary for long periods and move around indoors and outdoors
Ability to reach objects at varying heights
Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
Ability to work as a non-nicotine user in applicable states under U-Haul’s hiring policy

Benefits

Comp & perks

$100 hiring bonus
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Paid working interviews
On-the-job education
U-Haul University education