Account Processor

U.S. Bank

. Perform document processing and record keeping tasks associated with customer accounts .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $20 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and proficiency in document processing and record keeping. Capable of managing multiple projects while effectively communicating and resolving customer inquiries.

Highest-signal resume keywords

Customer Service SkillsDocument ProcessingMicrosoft Office ApplicationsProblem ResolutionClerical Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document ProcessingRecord KeepingData EntryTransaction RecordingReport Completion

Soft Skills

Effective CommunicationProblem SolvingTime Management

Tools & Technologies

Microsoft Office

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer AccountsAdministrative SupportClerical ExperienceCustomer InquiriesProject Management

About the role

Key responsibilities & impact

Perform document processing and record keeping tasks associated with customer accounts
Enter new account information and change information on existing accounts
Record transactions
Answer customer inquiries
Receive, classify, consolidate and summarize documents and information
Complete reports and provide administrative support
Resolve customer problems and respond to customer requests for information

Requirements

What you’ll need

High school diploma or equivalent
Typically three to five years of clerical and customer service experience
Thorough knowledge of products, services, terminology, procedures and systems related to assigned area
Strong customer service skills
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to identify and resolve/escalate complex problems
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective verbal and written communication skills
Ability to work in the office 3+ days during the week
Schedule availability: 8am-5pm Monday-Friday

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension