U.S. Bank

Account Representative

• Perform document processing and record keeping tasks associated with customer accounts
• Enter new account information
• Change information on existing accounts
• Record transactions
• Answer customer inquiries
• Receive, classify, consolidate and summarize documents and information
• Complete reports and provide administrative support
• Resolve customer problems
• Respond to customer requests for information
• Identify and resolve or escalate complex problems

Account Maintenance Representative

Learning and Development

• Understand the assigned business line’s strategy, priorities, performance needs, and learning requirements
• Develop relevant, practical learning solutions aligned with business-line goals and measures of success
• Build sustained partnerships with leaders, subject matter experts, and employees
• Lead structured discovery and diagnostic conversations to identify root causes of performance gaps
• Guide stakeholders toward enterprise-aligned solutions
• Connect the assigned business line, GL&D, and HR to drive shared ownership and clarity
• Translate business-line strategy into structured learning journeys, programs, and experiences
• Partner with instructional designers, facilitators, and subject matter experts on solution alignment, resources, and execution
• Establish governance routines, prioritization mechanisms, and decision forums
• Ensure programs are scalable, sustainable, and integrated into the flow of work
• Define success metrics tied to capability, readiness, employee performance, and business outcomes
• Apply formal measurement and evaluation approaches aligned to ISO standards
• Analyze qualitative and quantitative data to assess program performance and inform continuous improvement
• Communicate impact through executive-ready insights and storytelling

Learning Consultant

Marketing

• Develop and lead marketing strategy for a specified area
• Deliver customer-centric, multi-channel programs that drive customer growth, retention, and engagement
• Identify and track key performance indicators to measure ROI and optimize marketing effectiveness
• Manage professional employees and/or supervisors supporting complex marketing functions
• Use segment-specific strategies and channels to launch marketing programs and products
• Collaborate with agencies and cross-functional product, sales, and technology teams
• Negotiate contracts and activate vendor relationships to support brand and business objectives
• Adapt departmental plans to address evolving priorities, resource constraints, and operational needs
• Drive growth through partner sales and branch networks for Edward Jones and State Farm Alliance programs
• Collaborate closely with internal teams and external partners
• Support additional Alliance initiatives, including Campus and Workplace programs

Marketing Manager – Integrated Marketing, Channel Enablement

Sales

• Lead a digital sales team of 12 as the single, accountable revenue owner
• Engage and respond to digital customer sales inquiries via inbound call, web, and chat
• Drive customer interactions to successful sales outcomes and booked accounts
• Own the full funnel from first inquiry through booked account
• Explore and adopt new tools and technology to improve responsiveness and sales pace
• Set clear sales goals and hold the team accountable to outcomes
• Coach and develop the team through enablement, playbooks, and structured feedback
• Ensure seamless handoffs between digital and human touchpoints across the customer journey
• Build culture, operating rhythms, and standards driving consistent sales excellence
• Develop and maintain profitable customer relationships supporting retention and growth
• Monitor market trends and competitor activity to inform sales strategy
• Measure booked accounts, revenue, inbound conversion, and team responsiveness

Sales Manager – Business Banking Digital Sales

General

• Provide operational support and processing for Wealth Management client accounts and products
• Set up securities and perform general account and asset-level maintenance with some supervision
• Coordinate, manage, and complete multiple duties and assignments concurrently within acceptable timelines
• Understand and achieve established Service Level Agreements
• Comply with established department policies and procedures
• Support accounts and products of various types and sizes established for different client purposes

Personal Trust Initial Closing Specialist

• Perform document processing and record keeping tasks associated with customer accounts
• Enter new account information and change information on existing accounts
• Record transactions
• Answer customer inquiries
• Receive, classify, consolidate and summarize documents and information
• Complete reports and provide administrative support
• Resolve customer problems and respond to customer requests for information
• Identify and resolve or escalate complex problems

Full-stack Engineer

• Analyze, design, test, develop, and maintain best-in-class software experiences
• Collaborate with teams and across the organization
• Take responsibility for software artifacts while adhering to U.S. Bank standards
• Apply agile software development lifecycle practices and DevOps principles
• Design, develop, and maintain scalable applications using C#, ASP.NET, .NET Core, and RESTful APIs
• Build and support secure, reliable, high-performance data-driven platforms
• Develop and optimize API integrations between internal and external systems
• Translate business requirements into technical solutions with architects, product owners, and engineering teams
• Implement and maintain CI/CD pipelines for application build, testing, and deployment
• Deploy and support applications in containerized environments using Docker and Kubernetes
• Troubleshoot production issues, perform root cause analysis, and implement long-term stability improvements
• Participate in code reviews, technical design discussions, and continuous improvement initiatives

Senior Software Engineer, C#, ASP.NET, .NET, AWS DevOps

Advisor

• Serve as the investment planning and investment and insurance products lead on the Wealth Management Team
• Facilitate delivery of portfolio management, trust administration, investment advisory and insurance strategies and capabilities
• Partner with the team to understand clients’ and families’ unique goals and objectives
• Construct appropriate goals-based investment portfolios
• Advise clients using U.S. Bank's Asset Management Group or U.S. Bancorp Investment's open architecture
• Deliver economic and market views, investment strategy, manager/fund/security research and due diligence, and portfolio construction
• Provide tailored investment management and insurance services based on each client's unique situation

Wealth Management Advisor

Banker

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Deepen existing customer relationships through routine calling
• Develop new relationship opportunities through business development activities
• Combine digital tools with human connections to offer solutions to business customers
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Open accounts and identify, open, service, and maintain product solutions and accounts for customers within the segment
• Develop internal and external relationships
• Collaborate with branch partners, centers of influence, clients, and other business line partners
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Small Business Relationship Banker

Operations

• Provide end-to-end operational risk oversight for Foreign Exchange Operations
• Partner with Operations, Risk, Compliance, Legal, Technology, and Front Office leaders to identify emerging risks and drive solutions
• Monitor operational health, incident trends, control effectiveness, and remediation activities
• Act as a key escalation point for material operational, regulatory, and business issues
• Evaluate operational readiness and risk impacts associated with business, technology, and regulatory changes
• Ensure controls, procedures, and risk considerations are incorporated before implementation
• Drive challenge and oversight during change initiatives
• Analyze operational processes across the FX trade lifecycle, including Trade Confirmation & Matching, Settlement & CLS, Reconciliation & Exception Management, and Post-Settlement Investigations
• Identify opportunities for process optimization, automation, and risk reduction
• Support root cause analysis and ensure corrective actions are effectively implemented
• Serve as a trusted advisor and key point of contact for managers and team members
• Act as lead associate and primary escalation point when senior FX leadership is unavailable
• Influence stakeholders and drive alignment across multiple business functions without direct reporting authority

Foreign Exchange Operations Support Leader

Director

• Lead technology due diligence activities for mergers, acquisitions, and divestitures
• Develop and execute technology integration and separation strategies, including full integrations, carve-outs, TSA-based transitions, and stand-alone operating models
• Serve as the single point of accountability for technology integration workstreams from due diligence through Day-1 readiness, stabilization, and final transition
• Drive cross-functional collaboration across Technology, Security, Risk, Compliance, Legal, Privacy, Operations, and external partners
• Establish and maintain Day-1 operational readiness, including user access, infrastructure connectivity, collaboration tools, security controls, and business continuity requirements
• Manage integration budgets, forecasts, resource plans, vendor engagements, and technology investment requests
• Identify, assess, and mitigate technology, regulatory, operational, and cybersecurity risks
• Prepare and present executive-level updates, governance materials, risk assessments, and strategic recommendations
• Assess integration complexity, cost, risk, and feasibility to inform deal decision-making
• Coordinate and direct cross-functional technology teams, system integrators, and vendors
• Manage interdependencies, resolve conflicts, and drive decision-making to maintain timelines and outcomes
• Coordinate legal, regulatory, and approval-driven dependencies impacting close or Day-1 operations
• Ensure required documentation, approvals, and evidence support audits and regulatory review
• Plan and execute remediation activities for integration-related findings or risk issues
• Act as the primary technology contact for deal sponsors, executive leadership, and integration governance forums
• Lead end-to-end technology separation efforts, including data carveouts, system disentanglement, TSA management, and decommissioning
• Define and manage TSA exit criteria and timelines
• Contribute to M&A technology integration standards, playbooks, and methodologies
• Identify opportunities to improve repeatability, speed, quality, and risk outcomes across deals
• Mentor integration managers and project managers
• Capture and share lessons learned to strengthen enterprise M&A capabilities

Enterprise Solutions Director – M&A Technology Integration

• Create learning experiences that help leaders at every level lead with clarity, candor and confidence
• Facilitate enterprise programs and custom leader sessions in person and virtually, covering foundational management skills through executive-level team development
• Build trust quickly, handle complex conversations with composure, and adapt when discussions go off-script
• Partner with business line executives and HR leaders to diagnose needs, recommend solutions, and connect learning to business strategy and outcomes
• Contribute to needs analysis, learning design and enhancement
• Influence facilitator guides, activities and debriefs
• Use learner feedback, survey data and observation evidence to refine delivery and strengthen programs
• Own session readiness, including rosters, technology, materials and communications
• Participate in observation and coaching cycles, share best practices, and raise facilitation standards across the team

Leadership Development Facilitator

Risk

• Analyze complex data to identify emerging fraud trends
• Develop, implement, test, and continuously refine fraud rule strategies for new account originations
• Own fraud rule strategies for one or more products using SAS, SQL, Python, and other analytical tools
• Quantify business impacts while balancing fraud mitigation, customer experience, and operational efficiency
• Evaluate emerging fraud trends and assess existing rule performance and efficiency
• Use statistical analysis and performance monitoring to recommend rule thresholds, segmentation, and treatment strategies
• Design and execute strategy tests and champion/challenger initiatives
• Monitor rule performance, detect anomalies, validate thresholds, and identify opportunities to strengthen strategies and processes
• Leverage approved AI, analytics, automation, and visualization tools to accelerate insights and improve fraud detection
• Translate analytical findings into actionable recommendations and communicate strategy updates, rule performance insights, and business impacts
• Collaborate with operations, technology, risk management, and cross-functional teams
• Conduct root-cause analysis and ensure alignment with compliance and governance standards
• Develop sustainable strategies and support rule development across First-Party Fraud and Third-Party Fraud

Fraud Risk Analyst

Bilingual

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values
• Serve as the primary Small Business Banking partner for assigned branches and relationships
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
• Typically support two to three branch locations
• Address complex small-business client needs and opportunities
• Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
• Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
• Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
• Identify client priorities and align products and services to growth, efficiency, and risk objectives
• Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
• Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners
• Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
• Share referral outcomes, successful sales and service practices, and insights on newly established relationships with assigned branches
• Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices

Bilingual Small Business Relationship Banker

Data Analyst

• Perform validation on customer remediation events in accordance with the Customer Remediation Policy
• Analyze data from customer remediation events
• Use SQL database queries to pull data from SQL Server, Oracle, and Netezza
• Use SAS, Excel, Toad, pgAdmin, Visual Studio Code, or similar data tools to transform and analyze data
• Compare data with an initial population created by the business to challenge accuracy and completeness of populations, remediation calculations, and totals
• Partner with the business through remaining milestones and the remediation process until event completion
• Execute population and milestone testing during validation
• Review and test remediation population data to validate complete and accurate populations and calculations provided to customers
• Challenge business line data processes
• Validate data extraction, population verification, and financial calculations