Account Processor – Payment Research

U.S. Bank

. Perform document processing and record keeping tasks associated with customer accounts .

Posted 10/16/2026full-timeUnited StatesMid-LevelSenior💰 $20 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in document processing, record keeping, and customer account management while providing exceptional customer service. Capable of managing multiple tasks and deadlines effectively, with strong communication skills and adherence to compliance standards.

Highest-signal resume keywords

Document ProcessingCustomer Service ExperienceMicrosoft Office ProficiencyProblem ResolutionVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Record KeepingData EntryTransaction RecordingReport CompletionInformation Classification

Soft Skills

Multi-TaskingPrioritizationCustomer Inquiry Response

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

U.S. Bank PoliciesCode Of EthicsBusiness ConductWorkplace ConductSafety Policies

About the role

Key responsibilities & impact

Perform document processing and record keeping tasks associated with customer accounts
Enter new account information
Change information on existing accounts
Record transactions
Answer customer inquiries
Receive, classify, consolidate and summarize documents and information
Complete reports
Provide administrative support

Requirements

What you’ll need

High school diploma or equivalent
Typically three to five years of clerical and customer service experience
Thorough knowledge of products, services, terminology, procedures and systems related to assigned area
Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
Ability to identify and resolve/escalate complex problems
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Effective verbal and written communication skills
Ability to prioritize between multiple tasks
Schedule is M-F 8-430 CST
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension