Bilingual Small Business Relationship Banker

U.S. Bank

. Demonstrate excellent customer service in accordance with U.S.

Posted 10/2/2026full-timeScottsdale • Arizona • United StatesMid-LevelSenior💰 $31 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing comprehensive financial solutions to small businesses, with a strong focus on relationship management, consultative selling, and compliance with regulatory requirements. Proficient in bilingual communication, particularly in Spanish and English, to effectively serve diverse client needs.

Highest-signal resume keywords

Small Business Banking ExperienceConsultative SellingBilingual Proficiency in Spanish and EnglishFinancial Solutions DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisCash-Flow ManagementBusiness Deposit SolutionsLending and Credit SolutionsTreasury ManagementPayment SolutionsBusiness Credit Card SolutionsDigital Banking SolutionsCRM DisciplineSales Target Achievement

Soft Skills

Customer ServiceRelationship BuildingProactive OutreachConsultative ApproachEffective Communication

Certifications & Qualifications

Bachelor’s Degree in Business, Accounting, or FinanceNational Mortgage Licensing Service Registration

Industry Keywords

U.S. Bank Core ValuesSmall Business Financial SolutionsCompliance with S.A.F.E. ActRisk ManagementNetworking

About the role

Key responsibilities & impact

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Serve as the primary Small Business Banking partner for assigned branches and relationships
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Typically support two to three branch locations
Address complex small-business client needs and opportunities
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Identify client priorities and align products and services to growth, efficiency, and risk objectives
Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business-line partners
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
Share referral outcomes, successful sales and service practices, and insights on newly established relationships with assigned branches
Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices

Requirements

What you’ll need

Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension