Business Operations Analyst

U.S. Bank

. Improve operational processes across the organization, focusing on efficiency, customer outcomes, scalability, and controls .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $86,360 - $101,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis and process improvement, with a strong focus on operational efficiency, data analysis, and risk management. Proficient in developing performance measures and utilizing AI tools for continuous improvement and process design.

Highest-signal resume keywords

Business AnalysisProcess ImprovementData AnalysisProcess MappingOperational Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringRoot-Cause AnalysisSolution AssessmentPerformance MeasurementTest Scenario Development

Soft Skills

Strong Written CommunicationVerbal CommunicationFacilitation SkillsPresentation SkillsTime Management

Tools & Technologies

Microsoft OfficeProcess-Mapping ToolsData-Analysis ToolsAI Tools

Industry Keywords

Operational ProcessesCustomer OutcomesScalabilityControlsRegulatory Requirements

About the role

Key responsibilities & impact

Improve operational processes across the organization, focusing on efficiency, customer outcomes, scalability, and controls
Partner with business, operations, technology, and other teams to understand business needs
Analyze end-to-end processes and operational data
Identify process inefficiencies, bottlenecks, control gaps, and customer pain points
Develop future-state processes and business requirements
Evaluate solutions based on risk, cost, benefits, and business impact
Support testing and implementation readiness
Develop performance measures and monitor results
Use structured problem-solving, process mapping, data analysis, and approved AI tools to support decisions and continuous improvement

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically five or more years of experience in business analysis, process improvement, operations analysis, systems analysis, or a related field
Thorough knowledge of assigned business area's processes, policies, procedures, products, controls, and applicable regulatory requirements
Strong business analysis and process improvement skills, including requirements gathering, process mapping, root-cause analysis, solution assessment, and documentation
Ability to analyze operational and performance data, identify trends and opportunities, quantify impacts, and measure results
Working knowledge of continuous improvement, operational risk, controls, and change readiness
Experience developing test scenarios, supporting user acceptance testing, documenting issues, and validating results
Ability to manage multiple assignments and deadlines with appropriate direction and escalation
Strong written and verbal communication, facilitation, and presentation skills
Proficiency with Microsoft Office and process-mapping or data-analysis tools
Ability to use approved AI tools for analysis, process design, documentation, and efficiency improvements, including effective prompting, output validation, and responsible handling of sensitive data
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension