Client Executive

U.S. Bank

. Own the end-to-end client experience and serve as the primary point of accountability for Payments relationship client satisfaction, service quality, and relationship health .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $98,280 - $120,120 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, project management, and risk assessment within a financial services context. Proficient in compliance with regulatory standards and delivering tailored solutions to meet client needs.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementRisk ManagementCompliance with Regulatory StandardsCross-Product Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisRisk AssessmentClient Satisfaction AssessmentCross-Selling StrategiesGovernance AwarenessRegulatory ComplianceFinancial AnalysisService Quality ImprovementAccount Opening Procedures

Soft Skills

Leadership SkillsOrganizational SkillsAnalytical SkillsVerbal CommunicationWritten Communication

Certifications & Qualifications

Bachelor's DegreeRequired Registrations and Licenses

Industry Keywords

PaymentsTreasury Management ServicesLiquidity ManagementReceivablesCommercial CardsMerchant ServicesTrade FinanceAnti-Money LaunderingBank Secrecy ActInformation Security

About the role

Key responsibilities & impact

Own the end-to-end client experience and serve as the primary point of accountability for Payments relationship client satisfaction, service quality, and relationship health
Build deep, long-term client relationships based on trust, responsiveness, and understanding of client business objectives
Conduct regular client reviews to assess satisfaction, identify service gaps, and proactively address client needs
Partner with product, trading, and coverage teams to deliver coordinated solutions across PMI and U.S. Bank capabilities
Drive organic growth by identifying cross-selling opportunities aligned with client needs
Advocate for clients and translate feedback into improvements in products, processes, and service delivery
Ensure disciplined execution and follow-through on client commitments
Maintain governance and risk awareness in client activities
Collaborate with Legal, Compliance, Risk, Finance, and other control partners
Assess risk and reward in client engagements while protecting the firm’s reputation and client trust
Adhere to applicable policies, procedures, and codes of conduct
Complete required corporate and business line training
Follow account opening procedures and internal suspicious activity referral processes
Work with customers to understand normal account activity where appropriate

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Five to seven years of experience in project management activities
Considerable knowledge of assigned business line or functional area
Demonstrated management and leadership skills
Strong organizational and analytical skills
Advanced knowledge of project management
Ability to identify and resolve exceptions and analyze data
Excellent verbal and written communication skills
Strong experience supporting institutional clients
Broad cross-product understanding spanning Treasury Management Services including Liquidity & Investments, Receivables, Payments, Commercial Cards, Merchant Services, and Trade
Understanding of risk management, controls, and regulatory expectations within a large financial institution
Ability to obtain and maintain all required registrations and licenses within prescribed timeframes
Compliance with U.S. Bank policies, procedures, codes of conduct, Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements
Ability to comply with U.S. Bank workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year
Incentive and recognition programs
Equity stock purchase
401(k) contribution
Pension