Client Manager

U.S. Bank

. Develop and maintain relationships with Corporate Trust clients in conjunction with business development officers .

Posted 11/12/2026full-timeUnited StatesMid-LevelSenior💰 $103,950 - $127,050 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in corporate trust and investment instruments, account management, and trust operations while effectively managing client relationships and resolving complex issues. Proven ability to develop new business and implement operational changes to enhance service delivery and mitigate risks.

Highest-signal resume keywords

Corporate Trust KnowledgeAccount ManagementTrust OperationsProject ManagementBusiness Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Corporate TrustInvestment InstrumentsAccount ManagementTrust OperationsProject ManagementLegal RegulationsRisk MitigationOperational ChangesRevenue GoalsExpense Goals

Soft Skills

Interpersonal CommunicationVerbal CommunicationWritten CommunicationProblem SolvingClient Relationship Management

Certifications & Qualifications

Bachelor’s DegreeCIMA Certification

Industry Keywords

U.S. Bank PoliciesCode of EthicsBusiness ConductWorkplace ConductRegulatory Regulations

About the role

Key responsibilities & impact

Develop and maintain relationships with Corporate Trust clients in conjunction with business development officers
Manage the value of client relationships to the organization
Review and accept new client relationships based on business line account acceptance policies and procedures
Provide quality service based on client needs, wants, and expectations
Build predictable levels of service and resolve problems quickly and effectively
Support new business conversations with existing or prospective clients as a collaborative business partner
Identify business risks and operational challenges and take steps to mitigate risk and enhance operating systems and processes
Coordinate development and implementation of operational changes within the unit
Meet certain revenue, new business, and expense goals as applicable
Manage staff, hire new staff, and/or train staff as applicable

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
Typically five to seven years of relevant experience
Thorough knowledge of corporate trust and investment instruments
Thorough knowledge of account management, trust operations, project management, and legal regulations
Basic knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
Ability to develop new business
Ability to resolve complex problems with minimal guidance
Ability to communicate quickly with clients to resolve client issues and disputes
Effective interpersonal, verbal and written communication skills
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
May be required to provide CIMA-related disclosures if hired to perform CIMA-regulated activities

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension