Client Relationship Consultant 2 – 4, Banker

U.S. Bank

. Build relationships with customers through in-person, appointment-based, and virtual engagement .

Posted 10/14/2026full-timeApache Junction • Arizona • United StatesJunior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, with a strong focus on assessing customer banking needs and providing tailored solutions. Proficient in utilizing digital banking products and services to enhance client engagement and operational efficiency.

Highest-signal resume keywords

Retail Banking ExperienceClient Relationship ManagementNational Mortgage Licensing System (NMLS) RegistrationDigital Banking Products KnowledgeCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Needs AssessmentAccount Information ProcessingTransaction ProcessingCredit Application SubmissionProactive Client Outreach

Soft Skills

Interpersonal SkillsEffective CommunicationRelationship Building

Tools & Technologies

Digital Banking ServicesSelf-Service Technologies

Certifications & Qualifications

NMLS Registration

Industry Keywords

Consumer BankingBusiness BankingBank Policies and ProceduresCode of Ethics and Business Conduct

About the role

Key responsibilities & impact

Build relationships with customers through in-person, appointment-based, and virtual engagement
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on deposit and loan products and services
Recommend solutions based on customers’ goals and needs
Conduct proactive client outreach and follow-up
Identify solutions for new and existing clients
Maintain working knowledge of consumer and business banking products and digital services
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
1 year of job-related, retail banking experience or a combination of experience and commensurate training for the posted multi-level role
Client Relationship Consultant 2: typically three to four years of job-related, retail banking experience or a combination of experience and commensurate training
Client Relationship Consultant 3: typically four to five years of job-related, retail banking experience or a combination of experience and commensurate training
Client Relationship Consultant 4: typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training
National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z
Required criminal background and credit check
Ability to build and foster client relationships through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of bank and branch policies, procedures, and support systems
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customer needs while leveraging a digital-first mindset
Ability to make appropriate customer recommendations
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution
Pension