Client Relationship Consultant

U.S. Bank

. Build and foster client relationships through proactive outreach and follow-up .

Posted 10/5/2026full-timeAlbuquerque • New Mexico • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, retail banking products, and services, while effectively engaging customers through proactive outreach and follow-up. Maintains compliance with NMLS registration requirements and U.S. Bank policies to ensure operational accuracy and customer satisfaction.

Highest-signal resume keywords

Retail Banking ExperienceNMLS RegistrationClient Relationship ManagementCustomer Service SkillsDigital Product Demonstration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail Banking ProductsAccount ManagementTransaction ProcessingSales Campaign ParticipationCustomer Needs Assessment

Soft Skills

Interpersonal SkillsCommunication SkillsRelationship Building

Tools & Technologies

Self-Service TechnologiesDigital Banking Solutions

Certifications & Qualifications

NMLS Registration

Industry Keywords

Bank PoliciesCode of EthicsBusiness ConductS.A.F.E. Act Compliance

About the role

Key responsibilities & impact

Build and foster client relationships through proactive outreach and follow-up
Engage customers in person, by appointment, and virtually
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on deposit, loan, digital, and self-service products and services
Recommend solutions based on customers’ goals and needs
Greet clients and process basic transactions
Open new consumer and business accounts
Complete service requests and submit credit applications
Develop collaborative partnerships with branch team members and partners
Leverage resources and technologies to optimize the client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Client Relationship Consultant 2: typically a minimum of three to four years of job-related, retail banking experience or a combination of experience and commensurate training
Client Relationship Consultant 3: typically a minimum of four to five years of job-related, retail banking experience or a combination of experience and commensurate training
Client Relationship Consultant 4: typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes a criminal background and credit check
Must maintain a satisfactory criminal and credit record for NMLS registration
Ability to build and foster relationships with clients through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of applicable bank and branch policies, procedures, and support systems
Knowledge of retail banking products and services
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customers’ needs and make appropriate recommendations
Experience participating in sales campaigns/promotions for higher levels
Must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution
Pension