Commercial Banking Client Representative – Equipment Finance

U.S. Bank

. Serve as the primary day-to-day contact between commercial banking customers and U.S.

Posted 10/5/2026full-timeMarshall • Minnesota • United StatesJuniorMid-Level💰 $22 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and problem resolution skills while effectively managing client relationships in the financial services industry. Proficient in navigating multiple systems and applications to deliver high-quality support and solutions.

Highest-signal resume keywords

Customer ServiceProblem ResolutionMicrosoft Office ProficiencyFinancial Services ExperienceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Invoicing AdjustmentsAccount InquiriesClient Concerns ResolutionDepartment-Specific Systems KnowledgeBank Products Knowledge

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsAttention to Detail

Tools & Technologies

Microsoft Office ApplicationsMultiple Technology Platforms

Industry Keywords

Financial ServicesClient Relationship ManagementCompliance ConcernsCustomer Needs Identification

About the role

Key responsibilities & impact

Serve as the primary day-to-day contact between commercial banking customers and U.S. Bank
Maintain and expand client relationships through exceptional customer support and service
Research and resolve invoicing questions, account inquiries, and client concerns
Process invoice adjustments, modifications, and related requests accurately and efficiently
Navigate multiple systems and resources to investigate issues and identify solutions
Identify potential problems, compliance concerns, and customer needs
Partner with internal teams to ensure timely resolution of client requests
Identify products and services that may meet customer needs and support relationship growth
Develop working knowledge of assigned business areas and client accounts
Manage multiple priorities while delivering a high-quality client experience
Communicate primarily through email while supporting phone interactions as needed

Requirements

What you’ll need

High school diploma or equivalent
Two to four years of experience in financial services industry
Excellent verbal, written, and interpersonal communication skills
Excellent customer service and problem resolution skills
Proficient computer skills, especially Microsoft Office applications
Experience with department-specific systems
Thorough knowledge of departmental and bank products and services
Strong organizational skills and attention to detail
Ability to work across multiple applications and technology platforms
Ability to work Monday–Friday between 7am–5pm CST
Ability to work from a U.S. Bank location three (3) or more days per week

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension