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U.S. Bank

Communications Representative

U.S. Bank

. Research and develop communications supporting business-line initiatives and employees .

Posted 10/27/2026full-timeUnited StatesJunior💰 $21 - $28 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong written and verbal communication skills while effectively collaborating with stakeholders to produce and manage internal communications. Proficient in content planning, editing, and utilizing Microsoft Office products to support business-line initiatives.

Highest-signal resume keywords
Strong Written Communication SkillsStakeholder CollaborationContent Planning and ManagementMicrosoft Office ProficiencyKnowledge Management Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Content DevelopmentInternal Communications ProductionContent EditingKnowledge Management ActivitiesCommunication Project Support
Soft Skills
Verbal CommunicationCollaborationFeedback ImplementationRapport Building
Tools & Technologies
SharePointMicrosoft Office
Industry Keywords
Business-Line ProcessesContent DistributionCommunication ApprovalsWorkplace Conduct Policies

About the role

Key responsibilities & impact
  • Research and develop communications supporting business-line initiatives and employees
  • Partner with stakeholders to create and improve clear, timely content
  • Support content planning, communication projects, and Knowledge Management activities
  • Write, maintain, and publish daily news articles and communications for various business lines
  • Write, format, and distribute manager and employee communications
  • Support special event communications as needed
  • Coordinate communication approvals and support publication processes
  • Ensure communications are consistent, accurate, and aligned for intended audiences
  • Participate in internal communications content planning
  • Provide reporting information for Knowledge Management team service levels and content distribution
  • Maintain and facilitate reviews of Knowledge Management content
  • Update and maintain team and business line SharePoint sites and related content repositories
  • Respond to content feedback and support continuous content improvement efforts

Requirements

What you’ll need
  • Typically one to three years or more of experience
  • Knowledge of CSC business-line processes and procedures
  • Ability to work collaboratively across a wide range of stakeholders in a fast-paced, deadline-driven environment
  • Strong written and verbal communication skills
  • Ability to implement feedback and establish rapport with business line partners
  • Ability to produce and edit internal communications of moderate complexity
  • Experience using Microsoft Office products and the ability to learn new technologies/applications
  • Must work from one of the posted U.S. Bank locations three or more days per week
  • Monday-Friday 8:30am-4:30pm CST schedule
  • Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension