Escrow Client Manager

U.S. Bank

. Develop and maintain relationships with Corporate Trust clients in conjunction with business development officers .

Posted 10/28/2026full-timeUnited StatesSeniorLead💰 $118,170 - $144,430 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive knowledge of Corporate Trust and Investment Instruments, along with strong account management and trust operations expertise. Proven ability to develop new business, manage client relationships, and lead teams effectively while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Corporate Trust KnowledgeAccount ManagementTrust OperationsProject ManagementEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Corporate TrustInvestment InstrumentsAccount ManagementTrust OperationsProject ManagementLegal RegulationsBusiness DevelopmentRisk MitigationOperational ChangesBudgeting

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationProblem SolvingPeople Management

Industry Keywords

U.S. Bank PoliciesCode of EthicsBusiness ConductWorkplace ConductSafety Policies

About the role

Key responsibilities & impact

Develop and maintain relationships with Corporate Trust clients in conjunction with business development officers
Manage the value of client relationships for the organization
Review and accept new client relationships based on business line account acceptance policies and procedures
Provide quality service responsive to client needs, wants, and expectations
Build predictable levels of service and resolve problems quickly and effectively
Collaborate with new business development staff on new business conversations with existing or prospective clients
Identify business risks and operational challenges; mitigate risk and enhance operating systems and processes
Coordinate development and implementation of operational changes within the unit
Meet certain revenue, new business, and expense goals as applicable
Manage staff, hire new staff, and/or train staff as needed to meet business objectives

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
Typically eight or more years of relevant experience
Thorough knowledge of corporate trust and investment instruments
Thorough knowledge of account management, trust operations, project management, and legal regulations
Thorough knowledge of the applicable trust line of business, its products, processes, and related bank and regulatory regulations
Ability to develop new business
Effective management skills including planning, budgeting, and people management
Ability to resolve complex problems with minimal guidance
Ability to communicate quickly with clients to resolve client issues and disputes
Effective interpersonal, verbal and written communication skills
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension