External Fraud Investigations Lead

U.S. Bank

. Lead and develop a team of 8–14 fraud investigators through coaching, performance management, training, and employee development .

Posted 9/17/2026full-timeColumbus • Arizona • United StatesSenior💰 $111,605 - $131,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading fraud investigations and managing compliance with regulatory requirements, including the Bank Secrecy Act. Proven ability to analyze complex issues, implement process improvements, and foster a high-performing team culture.

Highest-signal resume keywords

Fraud Investigation LeadershipRegulatory Compliance KnowledgeAnalytical Problem-SolvingPerformance ManagementCertified Fraud Examiner

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionCase ManagementReportingAnalytics ToolsRisk Management PracticesPerformance Metrics MonitoringProcess ImprovementEscalation ProtocolsInvestigative StandardsEmployee Development

Soft Skills

Effective CommunicationLeadership SkillsNegotiation SkillsTeam CollaborationDecision-Making

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

Certified Fraud ExaminerApplicable Professional Certifications

Industry Keywords

Bank Secrecy ActSuspicious Activity ReportFraud TrendsOperational RisksComplianceFinancial CrimesRisk ManagementQuality ReviewsRegulatory ExamsControl Concerns

About the role

Key responsibilities & impact

Lead and develop a team of 8–14 fraud investigators through coaching, performance management, training, and employee development
Monitor productivity, quality, aging, and service-level metrics
Assign workloads and resources to balance capacity and meet deadlines
Review and guide complex investigations, case decisions, and escalations
Foster a collaborative, accountable, and high-performing team culture
Ensure investigations and Suspicious Activity Report (SAR) recommendations are accurate, timely, and compliant
Provide expertise on investigative standards, escalation protocols, and Bank Secrecy Act (BSA) requirements
Support audits, regulatory exams, quality reviews, and remediation efforts
Escalate significant risks, trends, and control concerns to leadership
Identify emerging fraud trends, control gaps, and operational risks
Partner with Compliance, Legal, Risk, Technology, and business stakeholders on complex fraud issues
Recommend and implement process improvements
Communicate performance, trends, risks, and resource needs through reporting

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically more than eight years of applicable experience
Certified Fraud Examiner preferred
Experience leading investigative, fraud, financial crimes, compliance, or risk management teams
Strong knowledge of fraud investigations, regulatory requirements, and risk management practices
Ability to analyze complex issues, make sound decisions, and manage competing priorities
Experience with case management, fraud detection, reporting, and analytics tools
Strong leadership and management skills of processes, projects and people
Effective written and verbal communication skills
Strong analytical, problem-solving and negotiation skills
Proficient computer skills, especially Microsoft Office applications
Applicable professional certifications
Ability to work from a U.S. Bank location three (3) or more days per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension