Fraud Mitigation Solutions Quality Analyst

U.S. Bank

. Create, update, and recertify procedures for products that may include PCS credit cards, deposits, prepaid products, and loans .

Posted 11/5/2026full-timeUnited StatesMid-LevelSenior💰 $55,760 - $65,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in quality analysis and procedural development, with a strong focus on compliance with internal and regulatory standards. Proficient in managing multiple projects while enhancing processes through creative problem-solving and effective communication.

Highest-signal resume keywords

Quality AnalysisProcedural DevelopmentProject ManagementCompliance StandardsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AnalysisProcedural Material CreationProduct KnowledgeComputer Systems KnowledgeProductivity Standards Knowledge

Soft Skills

Creative ThinkingProblem-SolvingVerbal CommunicationWritten Communication

Tools & Technologies

Microsoft Office Applications

Industry Keywords

Regulatory ComplianceInternal StandardsCode of EthicsBusiness Conduct

About the role

Key responsibilities & impact

Create, update, and recertify procedures for products that may include PCS credit cards, deposits, prepaid products, and loans
Support projects from the ground up by learning new processes, identifying procedural needs, and helping develop guidance for work without an established process
Collaborate and engage with leadership and compliance partners
Enhance processes using creative thinking and problem-solving
Manage several projects simultaneously while meeting specific deadlines
Provide information to assist in giving feedback to employees and in training employees
Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures

Requirements

What you’ll need

High school diploma or equivalent
Typically three or more years of experience in quality analysis and measurement activities
Experience in creating or updating procedural material
Extensive knowledge and understanding of the products and services applicable to the assigned area
Advanced knowledge of the productivity and accuracy standards of the assigned area
In-depth knowledge of computer systems used in the assigned area
Effective verbal and written communications skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Bachelor’s degree preferred
Ability to work from one of the posted U.S. Bank locations three (3) or more days per week
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension