Head of Global Custody Operations

U.S. Bank

. Develop and execute the operational strategy and strategic vision for custody operations .

Posted 9/22/2026full-timeUnited StatesLead💰 $238,765 - $280,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in custody operations, including securities processing, settlement, and corporate actions, while driving digital transformation through automation and risk management. Proven leadership in managing global teams and operational budgets, ensuring compliance with industry regulations and best practices.

Highest-signal resume keywords

Custody Operations ManagementSecurities Processing ExpertiseDigital Transformation LeadershipRegulatory Compliance KnowledgeOperational Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Securities ProcessingSettlement ManagementCorporate ActionsIncome/Tax ProcessingOperational Budget ManagementCapacity ModelingAutomation ProgramsRisk ComplianceData IntelligenceISO 20022 Messaging

Soft Skills

LeadershipStakeholder ManagementAnalytical Problem-SolvingDecision-MakingClient-Centric Mindset

Tools & Technologies

RPAWorkflow AutomationCloud TechnologiesAI-Driven Data Intelligence

Industry Keywords

Financial ServicesInvestment BankingCustodian BankOCCDTC/DTCCCSDRGlobal Market PracticeBusiness ContinuityDisaster RecoveryThird-Party Contingency

Tech Stack

Tools & technologies

CloudRPA

About the role

Key responsibilities & impact

Develop and execute the operational strategy and strategic vision for custody operations
Lead the transition from batch-based processing to real-time exception management and compressed settlement timelines
Drive digital transformation using RPA, workflow automation, cloud, AI-driven data intelligence, and ISO 20022 messaging
Evaluate emerging capabilities including DTCC modernization, asset custody, and tokenization
Oversee securities settlements, corporate actions, dividend/income collection, proxy voting, and account reconciliation across global markets
Manage settlement fails, partial settlement, and CSDR penalty exposure
Ensure position keeping, safekeeping controls, and 100% asset segregation
Oversee Global Network Management, sub-custodian relationships, network governance, and market resiliency
Own the operational client experience, including service recovery, root-cause resolution, and client escalations
Identify, assess, and mitigate operational, transaction, compliance, and credit risk
Ensure regulatory compliance, reporting, examinations, audits, and industry initiatives
Maintain business continuity, disaster recovery, crisis management, and third-party contingency programs
Monitor KPIs, SLAs, operational efficiency, settlement accuracy, reporting accuracy, STP rates, exception resolution, and settlement fail rates
Use operational metrics, forecasts, productivity analytics, and capacity models for resource allocation and investment priorities
Lead, mentor, and develop a high-performing global team
Drive workforce strategy, location strategy, capacity management, succession planning, and employee engagement
Build leadership depth and scalable operating models
Maintain relationships with clients, investment managers, business stakeholders, banks, custodians, and regulatory bodies
Manage the global sub-custodian network and third-party service providers, including due diligence, contract governance, and performance oversight
Manage operational budgets, expense discipline, sourcing decisions, productivity initiatives, and vendor performance
Monitor industry best practices, regulatory changes, and market developments and contribute to industry committees and forums

Requirements

What you’ll need

15+ years of financial services experience, preferably in operations within an investment bank, asset manager, or custodian bank
At least 10 years in leadership, including managing managers
Deep expertise across securities processing, settlement, corporate actions, income/tax processing, and other custody functions
Strong knowledge of relevant regulations and industry best practices, including OCC, DTC/DTCC, CSDR, and global market practice
Demonstrated experience leading transformation and automation programs
Experience managing operational budgets, workforce plans, capacity models, sourcing decisions, and productivity programs in a large-scale operations environment
Proven track record across operations, risk, compliance, and technology
Experience managing sub-custodian and third-party relationships
Experience operating in a compressed, high-risk, deadline-driven environment with concurrent priorities
Excellent communication, leadership, and stakeholder-management skills with executive presence and a client-centric mindset
Strong analytical, problem-solving, and decision-making capabilities
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Applicants must comply with applicable employment eligibility verification requirements

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension