International Banking Operations Associate – Documentary Collections

U.S. Bank

. Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations .

Posted 10/28/2026full-timeUnited StatesJuniorMid-Level💰 $23 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing Global Trade & Standby Services and Foreign Exchange transactions, ensuring compliance with regulatory requirements and internal policies. Strong focus on customer service, accuracy, and continuous process improvement in a high-volume operations environment.

Highest-signal resume keywords

Global Trade TransactionsForeign Exchange TransactionsCustomer Service MindsetDocumentation ReviewProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Trade DocumentationPayments ProcessingSettlementsReconciliationCompliance ReviewTransaction Lifecycle ManagementRisk IdentificationQuality MetricsProductivity StandardsDetail-Driven Operations

Soft Skills

Strong Organizational SkillsProactive Work EthicEffective CommunicationCollaborationTime Management

Industry Keywords

Import/Export Trade ProductsInternational PaymentsService-Level AgreementsRegulatory RequirementsU.S. Bank PoliciesCode of EthicsBusiness Conduct

About the role

Key responsibilities & impact

Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations
Review, examine, and reconcile trade and FX documentation for accuracy, completeness, and compliance with contractual terms, internal policies, regulatory requirements, and service-level agreements
Act as a primary liaison between internal partners, external clients, and correspondent banks to facilitate timely and accurate processing of global trade transactions
Communicate via email and phone to resolve inquiries, clarify documentation requirements, and address transaction issues
Identify discrepancies or risks, escalate issues appropriately, and support timely resolution
Maintain productivity, quality, and accuracy standards in a high-volume, detail-driven operations environment
Contribute to continuous process improvement while upholding customer service and operational integrity
Ensure transactions are processed accurately, timely, and in compliance with all requirements
Minimize documentation errors and processing issues
Meet or exceed productivity and quality metrics

Requirements

What you’ll need

High school diploma or equivalent
At least one year of relevant work experience
Prior experience with import/export trade products or international payments
Strong customer service mindset with the ability to manage sensitive or time-critical transactions
Highly motivated, proactive, and self-driven; able to manage workload independently
Comfortable collaborating with internal teams and external banking partners across different time zones
Strong organizational skills and ability to prioritize multiple transactions simultaneously
Ability to work Monday–Friday, 8:00 AM–4:30 PM CST
Ability to work from a U.S. Bank location three (3) or more days per week
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension