Issue Testing Manager

U.S. Bank

. Oversee Operations issue test planning .

Posted 10/13/2026full-timeUnited StatesSeniorLead💰 $111,605 - $131,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in validation testing strategies, risk-based testing methodologies, and effective issue management. Proven ability to prepare audit-defensible documentation and influence stakeholder outcomes while driving process improvements in highly regulated environments.

Highest-signal resume keywords

Validation Testing StrategiesRisk-Based Testing MethodologiesAudit-Defensible DocumentationStakeholder InfluenceProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Validation ActivitiesRoot Cause AnalysisControl Design AssessmentTesting Documentation PreparationRemediation Activity ValidationOperational Risk AssessmentIssue Management LifecycleCorrective Action PlansTesting Strategy DevelopmentEvidence Evaluation

Soft Skills

Refined Communication SkillsRelationship ManagementInitiative and OwnershipDrive and DeterminationAbility to Distill Complex Details

Tools & Technologies

ArcherGRC SystemsArtificial IntelligenceGenerative AIAdvanced Analytics

Certifications & Qualifications

CIACISACRISCCPACAMSCRCMPMP

Industry Keywords

BankingFinancial ServicesRegulatory ComplianceAuditOperational Processes

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee Operations issue test planning
Ensure timely completion of testing through leadership of aligned resources
Execute validation activities and review final test results
Lead daily Operations issue testing activities
Grow and mature the program to drive consistency and excellence
Assess the effectiveness of remediation activities
Determine whether identified issues, root causes, and associated risks have been appropriately addressed
Develop and execute validation testing strategies
Evaluate supporting evidence and reach well-supported conclusions
Prepare testing documentation, validation reports, and executive summaries
Challenge stakeholders and influence outcomes while maintaining strong working relationships
Drive process improvement and enhancement of deliverables
Manage competing and evolving priorities

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically more than eight years of applicable experience
Experience validating remediation activities associated with audit findings, regulatory matters, operational risk issues, or compliance concerns
Ability to develop and execute validation testing strategies and evaluate supporting evidence to reach well-supported conclusions
Experience assessing control design and operating effectiveness through risk-based testing methodologies
Understanding of issue management lifecycles, root cause analysis, corrective action plans, and sustainability requirements
Prior management/leadership experience
Experience preparing clear, concise, and audit-defensible testing documentation, validation reports, and executive summaries
Prior internal/external audit, consulting, or independent validation experience strongly preferred
Ability to effectively challenge stakeholders and influence outcomes while maintaining strong working relationships
Refined communication skills and ability to quickly distill complex detail into concise, actionable insights
Risk and/or business experience with operational processes, technology solutions, and control environments, including in-depth knowledge of risks and controls
Project management experience and ability to achieve deadlines in a dynamic environment
Experience working in large, matrixed organizations with multiple risk, audit, compliance, and business stakeholders
Initiative and ownership in process improvement and enhancement of deliverables
Drive, determination, and resolve to manage competing and evolving priorities
Banking, financial services, or other highly regulated industry experience
Experience leveraging artificial intelligence, generative AI, and advanced analytics to enhance issue validation, evidence review, testing efficiency, risk identification, and reporting processes while maintaining regulatory and audit defensibility
Professional certifications such as CIA, CISA, CRISC, CPA, CAMS, CRCM, or PMP are nice-to-haves
Familiarity with Archer or similar GRC systems

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension
Hybrid/flexible schedule