Life Events Operations Manager

U.S. Bank

. Manage and coordinate operational activities for assigned functional areas/regions .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $71,400 - $84,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational management capabilities, ensuring compliance with banking regulations and corporate policies while effectively coordinating multiple projects and managing staff. Possesses excellent customer relations and communication skills essential for supporting internal and external stakeholders.

Highest-signal resume keywords

Operations ManagementProject ManagementCustomer RelationsBanking Operations KnowledgeCompliance with Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational FunctionsSystems CoordinationPolicy AdministrationProject Management SkillsKnowledge of Banking OperationsHuman Resources Knowledge

Soft Skills

Organizational SkillsInterpersonal SkillsVerbal CommunicationWritten CommunicationAbility to Manage Multiple Tasks

Industry Keywords

U.S. Bank PoliciesCode of EthicsBusiness ConductWorkplace ConductSafety Policies

About the role

Key responsibilities & impact

Manage and coordinate operational activities for assigned functional areas/regions
Ensure quality service and effective operations support for assigned internal and external customers
Manage staff ranging from lower-level non-exempt through exempt-level professionals
Administer corporate policies and procedures
Ensure compliance with applicable laws and regulations
Participate in reviewing and recommending operational systems and procedures affecting assigned units
Coordinate system conversions from an operations perspective

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Three to five years of operations-related experience
Thorough knowledge of operation functions, systems, policies and procedures for the assigned area
Strong organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal, verbal and written communication skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Thorough knowledge of banking operations and human resources
Ability to work from a U.S. Bank location three (3) or more days per week
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension