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U.S. Bank

Mortgage Sales Supervisor

U.S. Bank

. Supervise day-to-day loan origination activities for a small team of Mortgage Loan Originators .

Posted 10/8/2026full-timeSpokane • Washington • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in mortgage loan origination, including strong relationship management and business development skills. Proven ability to coach and mentor a team while ensuring compliance with industry regulations and achieving sales goals.

Highest-signal resume keywords
Mortgage Loan OriginationNMLS RegistrationBusiness DevelopmentCoaching and MentoringCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mortgage Products KnowledgeUnderwriting RequirementsSales StrategiesFinancial AnalysisMarket Trends Analysis
Soft Skills
Interpersonal CommunicationAttention to DetailCustomer Service SkillsVerbal CommunicationWritten Communication
Certifications & Qualifications
NMLS Registration
Industry Keywords
Mortgage IndustryLoan OriginationRESPATruth-in-LendingFHAVAFNMAFHLMCZoning OrdinancesPrivate Investors

About the role

Key responsibilities & impact
  • Supervise day-to-day loan origination activities for a small team of Mortgage Loan Originators
  • Ensure documents required for processing, underwriting, and closing are secured promptly from appropriate sources
  • Meet annual loan volume origination goals established by upper management
  • Establish referral source relationships with real estate brokers, builders, and other external sources
  • Participate in local and state mortgage banking, realtor, and builder trade associations
  • Maintain thorough understanding of mortgage industry knowledge and event issues
  • Establish collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines
  • Promote customer relationship growth and additional product sales
  • Interview and recruit new talent
  • Retain employees through employee development and positive employee engagement
  • Coach, mentor, and develop Mortgage Loan Originators to enhance performance and business results

Requirements

What you’ll need
  • High school diploma or equivalent
  • Two or more years of mortgage sales experience
  • National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
  • Required NMLS registration process, including a criminal background and credit check
  • Demonstrated new business development and relationship management skills
  • Good knowledge of sales and sales strategies
  • Thorough knowledge of mortgage products/services, operations, and current market trends
  • Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies
  • Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors
  • Familiarity with local, state and national laws (e.g. zoning ordinances, Truth-in-Lending, RESPA, energy audit requirements)
  • Well-developed customer service/relations skills
  • Strong attention to detail and ability to analyze financial information
  • Good interpersonal, verbal and written communication skills
  • Must be able to meet the applicable requirement of performing duties outside their regular place of business
  • 2+ years of proven success in mortgage loan origination, consistently meeting or exceeding production goals
  • Demonstrated experience coaching, mentoring, and developing mortgage loan originators

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension