Mortgage Sales Supervisor

U.S. Bank

. Supervise the day-to-day loan origination activities of a small team of Mortgage Loan Originators .

Posted 10/9/2026full-timeSpokane • Washington • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mortgage loan origination, including strong relationship management and business development skills. Proficient in mortgage products, underwriting requirements, and compliance with relevant laws and regulations.

Highest-signal resume keywords

Mortgage Loan OriginationNMLS RegistrationNew Business DevelopmentRelationship ManagementCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mortgage Products KnowledgeUnderwriting RequirementsSales StrategiesFinancial AnalysisPricing Knowledge

Soft Skills

Attention to DetailInterpersonal SkillsVerbal CommunicationWritten CommunicationEmployee Engagement

Certifications & Qualifications

NMLS Registration

Industry Keywords

Mortgage IndustryRESPATruth-in-LendingFHAVAFNMAFHLMCZoning OrdinancesLocal Bonding ProgramsEnergy Audit Requirements

About the role

Key responsibilities & impact

Supervise the day-to-day loan origination activities of a small team of Mortgage Loan Originators
Ensure documents required for processing, underwriting, and closing are secured promptly from appropriate sources
Meet annual loan volume origination goals established by upper management
Establish referral-source relationships with real estate brokers, builders, and other external sources
Participate in local and state mortgage banking, realtor, and builder trade associations
Maintain thorough knowledge of mortgage industry developments and event issues
Establish collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines
Promote customer relationship growth and additional product sales
Interview and recruit new talent
Retain employees through development and positive employee engagement

Requirements

What you’ll need

High school diploma or equivalent
Two or more years of mortgage sales experience
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes a criminal background and credit check
Demonstrated new business development and relationship management skills
Good knowledge of sales and sales strategies
Thorough knowledge of mortgage products/services, operations, and current market trends
Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies
Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors
Familiarity with local, state and national laws, including zoning ordinances, Truth-in-Lending, RESPA, and energy audit requirements
Well-developed customer service/relations skills
Strong attention to detail and ability to analyze financial information
Good interpersonal, verbal and written communication skills
Must be able to meet the applicable requirement of performing duties outside their regular place of business
Preferred: 2+ years of proven success in mortgage loan origination, consistently meeting or exceeding production goals
Preferred: Experience coaching, mentoring, and developing mortgage loan originators

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension