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U.S. Bank

Mutual Funds Relationship Manager

U.S. Bank

. Serve as a trusted advisor to mutual fund clients .

Posted 10/9/2026full-timeUnited StatesSeniorLead💰 $147,420 - $180,180 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates advanced knowledge of the financial services industry, particularly in mutual fund operations, while effectively managing client relationships and ensuring compliance with regulatory requirements. Proven ability to analyze client needs, develop strategies, and enhance service levels through strong communication and organizational skills.

Highest-signal resume keywords
Mutual Fund Industry ExperienceClient Relationship ManagementFinancial Services KnowledgeRisk Management StrategiesMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Financial Services Industry KnowledgeClient Risk AssessmentRegulatory Document ReviewAudit Request PreparationFee Structure AnalysisProduct DevelopmentOperational Procedure ImprovementData AnalysisSales Opportunity IdentificationAttention to Detail
Soft Skills
Effective CommunicationAnalytical Problem-SolvingOrganizational SkillsTeam CollaborationClient Retention Strategies
Tools & Technologies
Microsoft OfficeMicrosoft ExcelClient Management SystemsSEC Examination ToolsAudit Management Software
Industry Keywords
Mutual FundBrokerage IndustryU.S. Bank PoliciesCode of EthicsBusiness ConductClient SatisfactionInterdepartmental CoordinationOperational ToursBoard of Directors MeetingsEmployment Eligibility

About the role

Key responsibilities & impact
  • Serve as a trusted advisor to mutual fund clients
  • Assess changing business environments and provide expertise and guidance
  • Maximize client retention and expand product development and services
  • Monitor client asset levels and propose fee structure amendments
  • Conduct monthly client risk assessments and measure satisfaction for each service line
  • Recommend ways to maintain and increase USBFS service levels
  • Research client products and existing services to identify sales opportunities
  • Coordinate interdepartmental meetings to develop strategies and solutions for client requests
  • Maintain client communication through operational tours, conferences, and Board of Directors' meetings when necessary
  • Review and approve USBFS and U.S. Bank invoices for accuracy and reasonableness
  • Prepare transfer agent audit requests and SEC examination information
  • Review and approve shareholder statements, applications, regulatory documents, and tax forms
  • Manage challenging client relationships and fund structures
  • Represent Relationship Management on internal and external committees and at seminars/conferences
  • Develop, improve, and implement department procedures to enhance clients' experience
  • Assist with training and mentoring new personnel

Requirements

What you’ll need
  • Bachelor's degree in business administration or related field, or equivalent experience
  • 12 to 16 years of experience in a mutual fund related or brokerage industry position
  • Advanced knowledge of the financial services industry and understanding of operations, legal or accounting principles impacting the mutual fund industry
  • Ability to build strong working relationships and promptly respond to client inquiries
  • Effective work habits and organizational skills, including prioritizing, planning, and handling multiple tasks
  • Ability to produce high-quality, accurate, thorough work with attention to detail
  • Strong analytical and problem-solving skills and sound business judgment
  • Excellent verbal and written communication skills
  • Ability to practice effective risk management strategies and understand USBFS' risk policies
  • Team-oriented skills
  • Advanced knowledge of Microsoft Office products
  • Ability to build formula-driven Microsoft Excel spreadsheets
  • Flexibility with work hours as required to meet client expectations
  • Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct
  • Ability to satisfy applicable employment eligibility, background check, and regulatory requirements

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension
  • Hybrid/flexible schedule with flexibility to work outside the office location on non-office days