Operation Processor – Debit Fraud Case Processing

U.S. Bank

. Review debit fraud claims and related transaction information for completeness and accuracy .

Posted 11/3/2026full-timeUnited StatesJuniorMid-Level💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and effective communication skills while managing multiple operational tasks in a fast-paced environment. Proven ability to analyze and resolve exceptions in debit fraud claims while maintaining high-quality customer service.

Highest-signal resume keywords

Operations Services ExperienceAttention To DetailCustomer Service CommitmentTime Management SkillsData Interpretation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsAdaptability

Certifications & Qualifications

High School Diploma Or Equivalent

Industry Keywords

Debit Fraud ClaimsClaim ProcessingData EntryTransaction InformationProvisional CreditRegulatory RequirementsCode Of EthicsBusiness Conduct

About the role

Key responsibilities & impact

Review debit fraud claims and related transaction information for completeness and accuracy
Help ensure provisional credit and other required claim-processing actions are completed within applicable timeframes
Research claim exceptions and determine the appropriate next action based on available information and established procedures
Complete data entry, documentation, research, and other processing activities across multiple operational systems
Maintain productivity and quality while balancing cases with significantly different levels of complexity
Respond to customer questions through inbound calls
Contact customers when additional details are needed to finalize a claim

Requirements

What you’ll need

High school diploma or equivalent
Two to four years or more of operations services related work experience
Strong verbal and written communication skills, including the ability to communicate clearly and professionally with customers and internal partners
Good time-management and organizational skills, with the ability to manage production expectations and complete tasks in a fast-paced environment
Proven commitment to high quality customer service
Adaptability when procedures, regulatory requirements, priorities, or workloads change
Strong attention to detail when reviewing claims that may contain a high volume of transactions
Ability to identify, analyze and resolve exceptions through data interpretation
Must be able to work from one of the posted U.S. Bank locations three or more days per week
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension