Performance Operations Associate

U.S. Bank

. Provide a broad variety of administrative, operational and staff support services for assigned group(s) or manager(s) .

Posted 9/18/2026full-timeOwensboro • Kentucky • United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative skills with acute attention to detail, ensuring compliance with internal and regulatory standards. Proficient in managing multiple tasks and projects while maintaining effective communication and data interpretation.

Highest-signal resume keywords

Administrative SkillsData EntryReport WritingAttention to DetailCompliance with U.S. Bank Policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MaintenanceRecord KeepingMathematical SkillsWord ProcessingSpreadsheet ProficiencyGraphics SoftwareDatabase Management

Soft Skills

Verbal CommunicationWritten CommunicationTask ManagementProblem Solving

Tools & Technologies

PC-Based Software PackagesOffice Equipment

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Loan OperationsQuality ExecutionBusiness ConductRegulatory Standards

About the role

Key responsibilities & impact

Provide a broad variety of administrative, operational and staff support services for assigned group(s) or manager(s)
Write, track and compile reports
Conduct research, exception processing, data entry, record keeping and/or data maintenance
Ensure proper application of and compliance with internal and regulatory standards, guidelines and procedures
Review and evaluate work quality and productivity standards for assigned product line and/or work area as applicable
Review reports, loan files and other policies and procedures to promote quality execution of loan operations functions and related transactions impacting financial statements
Use PC-based software packages for word processing, graphics, spreadsheets and databases
Perform specified job duties that may vary by area

Requirements

What you’ll need

High school diploma or equivalent
Four or more years of experience in business and general office environment
Strong understanding of the business and perfected office skills
Demonstrated administrative skills and acute attention to detail
Strong reading, writing and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Strong personal computer skills and knowledge of other office equipment
Well-developed verbal, grammatical, and written communication skills
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension