Program Specialist – Client Communications

U.S. Bank

. Manage, coordinate and implement non-promotional client communication programs .

Posted 10/1/2026full-timeUnited StatesMid-LevelSenior💰 $92,820 - $109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and implementing client communication programs, leading data-driven marketing strategies, and effectively collaborating with cross-functional teams. Proven ability to deliver projects on time and within budget while adapting strategies based on research findings.

Highest-signal resume keywords

Project ManagementData-Driven MarketingClient Communication ProgramsContract NegotiationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Marketing StrategyProject CoordinationData AnalysisBudget ManagementResearch Adaptation

Soft Skills

Organizational SkillsInterpersonal SkillsTeam BuildingWritten CommunicationOral Communication

Tools & Technologies

Software PackagesComputer Navigation

Certifications & Qualifications

Bachelor's DegreeMBA

Industry Keywords

Client CommunicationVendor RelationshipsU.S. Bank PoliciesCode of EthicsBusiness Conduct

About the role

Key responsibilities & impact

Manage, coordinate and implement non-promotional client communication programs
Write, edit and review communications accurately, clearly and on-brand
Lead multiple quick-paced projects with limited guidance
Manage competing priorities
Work effectively with key stakeholders and cross-functional partners
Lead projects and deliver data-driven, customer-centric and relevant marketing
Manage assignments to completion on time and on budget
Adapt strategies based on research findings and campaign results
Lead contract negotiations and activate vendor relationships

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results
Ability to lead projects and provide marketing that is data-driven, customer-centric, and relevant
Proven ability to manage multiple projects and assignments completed on time and on budget
Ability to collaborate with research teams and leaders to adapt strategies based on research findings and campaign results
Able to lead contract negotiations with limited supervision and activate vendor relationships
Strong organizational, interpersonal and team building skills
Excellent written and oral communication skills, including presentation skills
Proficient computer navigation skills using a variety of software packages
MBA or equivalent markers of high achievement are a plus
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension