Relationship Banker

U.S. Bank

. Build and foster relationships with clients through proactive outreach and follow-up .

Posted 10/14/2026full-timeInglewood • California • United StatesMid-LevelSenior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building client relationships and providing tailored financial solutions, with a strong understanding of consumer and business banking products, including digital services. Proficient in compliance with banking regulations and policies while delivering exceptional customer service.

Highest-signal resume keywords

Retail Banking ExperienceNMLS RegistrationClient Relationship ManagementDigital Banking ProductsCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consumer Loan OriginationAccount Opening and ClosingFinancial Product EducationService Request CompletionCredit Application Submission

Soft Skills

Interpersonal SkillsProactive OutreachEffective CommunicationCollaborative Partnership Development

Tools & Technologies

Self-Service TechnologiesDigital Banking Platforms

Certifications & Qualifications

NMLS Registration

Industry Keywords

Banking PoliciesComplianceCustomer Needs AssessmentBranch OperationsCode of Ethics

About the role

Key responsibilities & impact

Build and foster relationships with clients through proactive outreach and follow-up
Meet clients face to face and engage them when and where they need banking counsel
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Educate clients about deposit and loan products and services
Recommend financial solutions based on customers’ goals and needs
Originate and close consumer loans
Open accounts and open and/or close the branch
Identify solutions for new and existing clients
Maintain working knowledge of consumer and business banking products and services, including digital products
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Job-related retail banking experience or a combination of experience and commensurate training
Relationship Banker 1: typically less than four years of job-related, retail banking experience
Relationship Banker 2: typically a minimum four to five years of job-related, retail banking experience
Senior Relationship Banker: typically five or more years of job-related, retail banking experience
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes a criminal background and credit check
Ability to build and foster client relationships through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of bank and branch policies, procedures, and support systems
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customers’ needs and make appropriate recommendations
Compliance with U.S. Bank policies, procedures, Code of Ethics and Business Conduct, and workplace conduct and safety policies
Must be able to work from a U.S. Bank location for all scheduled work days

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension
Disability accommodations during the application or hiring process