Relationship Banker

U.S. Bank

. Build relationships with customers through in-person, appointment-based, and virtual engagement .

Posted 10/16/2026full-timeKnoxville • Tennessee • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail banking, providing tailored financial solutions and maintaining compliance with regulatory requirements. Proficient in client engagement and digital technology education to enhance customer experience.

Highest-signal resume keywords

Retail Banking ExperienceNational Mortgage Licensing Service (NMLS) RegistrationCash Handling ExperienceClient Communication SkillsFinancial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking CounselCustomer Needs AssessmentDeposit and Loan Products KnowledgeDigital Technology EducationProblem-Solving Skills

Soft Skills

Effective CommunicationActive ListeningAdaptability

Certifications & Qualifications

NMLS Registration

Industry Keywords

Financial ServicesComplianceS.A.F.E. ActRegulation Z

About the role

Key responsibilities & impact

Build relationships with customers through in-person, appointment-based, and virtual engagement
Provide banking counsel using a digital-first mindset
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on available deposit and loan products and services
Recommend solutions based on customers’ unique goals and needs
Work in other nearby locations on occasion

Requirements

What you’ll need

High school diploma or equivalent
One to four or more years job related, retail banking experience or a combination of experience and commensurate training
Willingness to work in other nearby locations on occasion
National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
Effective and confident client communication
Ability to learn and adapt to new information and technology platforms
Experience in financial services and knowledge of financial services industry, products and solutions
Cash handling experience
Active listening and excellent problem-solving skills
Ability to teach customers how to use digital technology

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension