Relationship Banker

U.S. Bank

. Serve as the primary Small Business Banking partner for assigned branches and relationships .

Posted 10/14/2026full-timeFrankfort • Illinois • United StatesMid-LevelSenior💰 $35 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in small business banking, including consultative selling, relationship management, and financial solution delivery. Proficient in client discovery, pipeline management, and compliance with banking regulations.

Highest-signal resume keywords

Small Business Banking ExperienceConsultative Sales SkillsClient Relationship ManagementFinancial Solution DeliveryPipeline Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisBusiness Deposit SolutionsLending and Credit SolutionsTreasury ManagementCash-Flow ManagementDigital Banking ToolsProactive OutreachStructured Discovery ConversationsRisk ManagementProduct Knowledge

Soft Skills

Relationship BuildingCommunication SkillsNetworking SkillsConsultative SellingDisciplined Follow-Through

Tools & Technologies

CRM SystemsU.S. Bank Policies and Procedures

Certifications & Qualifications

Bachelor’s Degree in Business, Accounting, or FinanceNational Mortgage Licensing Service Registration

Industry Keywords

Small Business Financial SolutionsCompliance with Banking RegulationsS.A.F.E. ActRegulation ZCustomer Service

About the role

Key responsibilities & impact

Serve as the primary Small Business Banking partner for assigned branches and relationships
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Support two to three branch locations as a dedicated resource for branch teams
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, disciplined follow-through, and financial guidance
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Identify client priorities and align products and services to growth, efficiency, and risk objectives
Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
Collaborate with branch partners, centers of influence, clients, and other business line partners
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices
Work from a U.S. Bank location five days per week and support multiple branches in the Chicago, IL footprint

Requirements

What you’ll need

Bachelor’s degree in Business, Accounting, Finance, equivalent work experience, or a combination of experience and commensurate training
Typically three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
Job-related experience aligned to proficient client discovery, prospecting, solutioning, relationship-building, communication, product knowledge, pipeline management, and risk management behaviors
Proficient ability to conduct structured discovery conversations
Ability to interpret basic financial information and recognize common cash-flow dynamics
Experience conducting proactive outreach through outbound calling, networking, referral sources, events, centers of influence, pipeline data, and other business development activities
Ability to position core small-business products, services, and digital tools
Ability to engage appropriate partners when additional expertise is required
Proven ability to build credible, long-term relationships with business owners
CRM discipline and pipeline management
Working knowledge of applicable banking laws, regulations, policies, procedures, and support systems
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension