Relationship Banker

U.S. Bank

. Build relationships with customers through face-to-face engagement .

Posted 9/21/2026full-timeConway • United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer engagement and financial services, with a strong ability to assess client needs and recommend tailored banking solutions. Proficient in compliance with regulatory requirements and maintaining a high standard of customer service.

Highest-signal resume keywords

National Mortgage Licensing Service (NMLS) RegistrationRetail Banking ExperienceCash Handling ExperienceClient Communication SkillsFinancial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Consumer Loan OriginationAccount OpeningFinancial Solutions RecommendationRegulatory ComplianceDigital Technology Education

Soft Skills

Active ListeningProblem-SolvingEffective CommunicationAdaptability

Certifications & Qualifications

NMLS Registration

Industry Keywords

Bank PoliciesBranch ProceduresFinancial ProductsS.A.F.E. Act ComplianceRegulation Z Compliance

About the role

Key responsibilities & impact

Build relationships with customers through face-to-face engagement
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Educate clients on available deposit and loan products and services
Recommend financial solutions based on customers’ unique goals and needs
Originate and close consumer loans
Open accounts
Open and/or close the branch

Requirements

What you’ll need

National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
High school diploma or equivalent
Less than four years job related, retail banking experience or a combination of experience and commensurate training
Effective and confident client communication
Proven ability to learn and adapt to new information and technology platforms
Experience in financial services and knowledge of financial services industry, products and solutions
Cash handling experience
Active listening and excellent problem-solving skills
Ability to teach customers how to use digital technology
Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension