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U.S. Bank

Relationship Banker I

U.S. Bank

. Build and foster relationships with clients through proactive outreach and follow-up .

Posted 11/5/2026part-timeLa Crosse • Wisconsin • United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building skills with clients through proactive outreach and effective communication. Possesses thorough knowledge of banking products and services, including digital offerings, and the ability to assess and meet customer needs.

Highest-signal resume keywords
Retail Banking ExperienceCustomer Service SkillsDigital Product DemonstrationNMLS RegistrationInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Banking Products KnowledgeAccount OpeningService Request CompletionCredit Application ProcessingTransaction Processing
Soft Skills
Relationship BuildingEffective CommunicationProactive OutreachCollaborative Partnership Development
Tools & Technologies
Self-Service TechnologiesDigital Banking Products
Certifications & Qualifications
NMLS Registration
Industry Keywords
Financial ServicesConsumer BankingBusiness BankingBank PoliciesCode of Ethics

About the role

Key responsibilities & impact
  • Build and foster relationships with clients through proactive outreach and follow-up
  • Engage clients in person, by appointment, and virtually
  • Assess and attend to customers’ banking needs
  • Obtain and process customer and account information
  • Demonstrate and educate clients on deposit and loan products and services
  • Recommend solutions based on customers’ unique goals and needs
  • Maintain knowledge of consumer and business banking products and services, including digital products and services
  • Greet clients and process basic transactions
  • Develop collaborative partnerships with branch team members and partners
  • Open new consumer and business accounts
  • Complete service requests and submit credit applications
  • Educate clients on emerging and self-service digital products and services
  • Leverage resources and technologies to optimize the client experience and operational accuracy

Requirements

What you’ll need
  • High school diploma or equivalent
  • Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Thorough knowledge of applicable bank and branch policies, procedures and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
  • Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
  • Experience in the financial services industry preferred
  • National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
  • Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
  • Successful completion of the required NMLS registration process, including criminal background and credit checks

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Incentive and recognition programs
  • Equity stock purchase
  • 401(k) contribution and pension