Relationship Banker, Multiple Levels

U.S. Bank

. Build and foster relationships with consumer and business banking clients .

Posted 9/18/2026full-timeSpokane • Washington • United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and fostering client relationships, assessing banking needs, and recommending appropriate banking solutions. Proficient in retail banking products, customer service, and compliance with banking regulations.

Highest-signal resume keywords

Retail Banking ExperienceNMLS RegistrationCustomer Service SkillsDigital Product DemonstrationClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Needs AssessmentAccount OpeningTransaction ProcessingService Request CompletionCredit Application Submission

Soft Skills

Interpersonal SkillsEffective CommunicationProactive OutreachCollaboration

Tools & Technologies

Self-Service TechnologiesDigital Banking Products

Certifications & Qualifications

NMLS Registration

Industry Keywords

Retail Banking ProductsBank PoliciesCode of EthicsWorkplace Conduct

About the role

Key responsibilities & impact

Build and foster relationships with consumer and business banking clients
Engage clients in person, by appointment, and virtually
Assess customers’ banking needs and obtain and process customer and account information
Demonstrate and educate clients on deposit, loan, digital, and self-service products and services
Recommend solutions based on customers’ goals and needs
Conduct proactive outreach and follow-up
Greet clients and process basic transactions
Open new consumer and business accounts
Complete service requests and submit credit applications
Develop collaborative partnerships with branch team members and partners
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Job-related, retail banking experience or a combination of experience and commensurate training; level-specific experience ranges from less than four years to five or more years
National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes criminal background and credit check
Ability to build and foster client relationships through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of bank and branch policies, procedures, and support systems
Knowledge of retail banking products and services
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customer needs and recommend appropriate solutions
Ability to participate in sales campaigns/promotions
Ability to comply with U.S. Bank policies, Code of Ethics and Business Conduct, and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension