Relationship Banker – Multiple Levels

U.S. Bank

. Build relationships with customers through in-person, appointment-based, and virtual engagement .

Posted 11/5/2026full-timeSunnyside • Washington • United StatesJuniorMid-Level💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building customer relationships and assessing banking needs while providing education on deposit and loan products. Proficient in leveraging digital services to enhance client experience and operational accuracy.

Highest-signal resume keywords

Retail Banking ExperienceCustomer Relationship ManagementNMLS RegistrationClient Education on Banking ProductsProactive Outreach and Follow-Up

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementTransaction ProcessingCredit Application SubmissionService Request CompletionConsumer Banking KnowledgeBusiness Banking KnowledgeDigital Banking ServicesLoan Product KnowledgeDeposit Product Knowledge

Soft Skills

Relationship BuildingCollaborationCommunicationProblem SolvingCustomer Service

Certifications & Qualifications

NMLS Registration

Industry Keywords

S.A.F.E. Act ComplianceCode of EthicsBusiness ConductWorkplace Conduct Policies

About the role

Key responsibilities & impact

Build relationships with customers through in-person, appointment-based, and virtual engagement
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on deposit and loan products and services
Recommend solutions based on customers’ goals and needs
Conduct proactive outreach and follow-up
Identify solutions for new and existing clients
Maintain working knowledge of consumer and business banking products and digital services
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Relationship Banker 1: Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training
Relationship Banker 2: Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
Senior Relationship Banker: Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes a criminal background and credit check
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension