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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a digital sales team, driving revenue growth through effective sales strategies, coaching, and customer relationship management. Proficient in adopting new technologies to enhance sales processes and improve team performance.
Highest-signal resume keywords
Sales Management ExperienceCoaching SkillsDigital Sales ExpertiseRevenue OwnershipCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesNew Business DevelopmentInbound Demand ConversionSales Goal SettingPerformance Measurement
Soft Skills
Effective CommunicationLeadership PresenceGrowth MindsetCross-Functional PartnershipDecision-Making
Tools & Technologies
Sales Enablement ToolsCustomer Relationship Management SoftwareDigital Communication Platforms
Industry Keywords
Banking ProductsMarket TrendsSales ExcellenceCustomer RetentionCustomer Journey
About the role
Key responsibilities & impact- Lead a digital sales team of 12 as the single, accountable revenue owner
- Engage and respond to digital customer sales inquiries via inbound call, web, and chat
- Drive customer interactions to successful sales outcomes and booked accounts
- Own the full funnel from first inquiry through booked account
- Explore and adopt new tools and technology to improve responsiveness and sales pace
- Set clear sales goals and hold the team accountable to outcomes
- Coach and develop the team through enablement, playbooks, and structured feedback
- Ensure seamless handoffs between digital and human touchpoints across the customer journey
- Build culture, operating rhythms, and standards driving consistent sales excellence
- Develop and maintain profitable customer relationships supporting retention and growth
- Monitor market trends and competitor activity to inform sales strategy
- Measure booked accounts, revenue, inbound conversion, and team responsiveness
Requirements
What you’ll need- Typically a Bachelor's degree, or equivalent work experience
- Typically three or more years of sales management experience
- Advanced knowledge of sales strategies and new business development
- Experience leading combined sales and support functions
- Knowledge of banking products, operations, and current market trends
- Comfort adopting new tools and technology to improve sales and service
- Strong coaching skills, leadership presence, and a growth mindset
- Effective verbal and written communication and customer-relations skills
- Strong ownership and cross-functional partnership; makes sound decisions independently
- Proven people-leadership experience managing sales and/or customer-support teams
- Demonstrated track record of owning revenue targets and delivering measurable results
- Experience in digital, virtual, or inside sales and inbound demand conversion
- Ability to work from a U.S. Bank location three or more days per week
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
