Senior Relationship Banker – Float

U.S. Bank

. Travel to defined branch clusters as assigned within the district .

Posted 10/30/2026full-timeSpringfield • Oregon • United StatesSenior💰 $27 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced knowledge of retail banking products and services while effectively building and fostering client relationships through proactive outreach. Proficient in utilizing digital products and self-service technologies to enhance customer experience and meet their unique banking needs.

Highest-signal resume keywords

Retail Banking ExperienceCustomer Service SkillsNMLS RegistrationBilingual in English and SpanishDigital Product Demonstration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bank Policies KnowledgeConsumer Banking ProductsBusiness Banking ProductsSales Campaign ParticipationAccount OpeningCredit Application ProcessingTransaction ProcessingCustomer Needs AssessmentProactive Client OutreachService Request Completion

Soft Skills

Interpersonal SkillsEffective CommunicationRelationship BuildingProblem SolvingCollaboration

Tools & Technologies

Digital Banking ServicesSelf-Service TechnologiesBanking Software

Certifications & Qualifications

NMLS Registration

Industry Keywords

Financial ServicesConsumer BankingBusiness BankingRetail ProductsBranch Operations

About the role

Key responsibilities & impact

Travel to defined branch clusters as assigned within the district
Cover traditional branches and in-store locations on a flexible schedule across 6 days per week
Report to the float pool manager at market level
Build relationships with customers through in-person, appointment-based, and virtual channels
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on deposit and loan products and services
Recommend solutions based on customers’ unique goals and needs
Build and foster client relationships through proactive outreach and follow-up
Maintain working knowledge of consumer and business banking products and digital services
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage available resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training
Proven ability to build and foster relationships with clients through proactive outreach and follow up
Ability to effectively engage and communicate with clients
Advanced knowledge of applicable bank and branch policies, procedures and support systems
Thorough knowledge of all retail products and services
Proven customer service and interpersonal skills
Experience in participating in sales campaigns/promotions
Experience with using and demonstrating digital products and self-service technologies
Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
Experience in the financial services industry preferred
Bilingual in English and Spanish encouraged to apply
National Mortgage Licensing System (NMLS) registration required under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes a criminal background and credit check
Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Ability to work from a U.S. Bank location all workdays
Ability to travel to defined branch clusters as assigned within district
Position requires 2 or more hours of driving per week

Benefits

Comp & perks

Mileage and drive time paid for any time or distance beyond regular home branch commute
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension