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About the role
Key responsibilities & impact- Serve as the primary Small Business Banking partner for assigned branches and relationships
- Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
- Typically support two to three branch locations as a dedicated resource for branch teams
- Address complex small-business client needs and opportunities
- Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
- Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
- Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
- Identify client priorities and align products and services to growth, efficiency, and risk objectives
- Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
- Develop internal and external relationships with branch partners, centers of influence, clients, and other business-line partners
- Coordinate relationship ownership through handoff, decision, follow-up, activation, usage, and demonstrated client value
- Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches
- Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices
- Support the Mayfield, Wilson-Mills, Woodmere, and Willoughby offices
Requirements
What you’ll need- Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
- Five or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
- National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
- Ongoing compliance with all legal or regulatory registration requirements
- Maintaining a satisfactory criminal and credit record
- Strong written and verbal communication skills
- Understanding of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices
- Ability to work from a U.S. Bank location five days per week
- Ability to drive two or more hours per week
- Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension