Small Business Relationship Banker

U.S. Bank

. Serve as the primary Small Business Banking partner for assigned branches and relationships .

Posted 10/5/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSenior💰 $31 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing comprehensive financial solutions for small businesses, with a strong focus on relationship management, consultative selling, and compliance with banking regulations. Proven ability to drive revenue growth through effective prospecting and client engagement.

Highest-signal resume keywords

Small Business Banking ExperienceConsultative SellingRelationship ManagementFinancial Solutions DevelopmentCompliance with S.A.F.E. Act

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisSales StrategyProduct KnowledgePipeline ManagementCustomer ServiceBusiness DevelopmentRisk AssessmentTreasury ManagementCash-Flow ManagementCredit Analysis

Soft Skills

Strong Communication SkillsNetworkingProactive OutreachConsultative ApproachFollow-Through

Tools & Technologies

CRM SystemsBanking Software

Certifications & Qualifications

National Mortgage Licensing Service Registration

Industry Keywords

Banking OperationsResponsible Banking PracticesCommunity RelationsClient Relationship BuildingFinancial Targets

About the role

Key responsibilities & impact

Serve as the primary Small Business Banking partner for assigned branches and relationships
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Typically support two to three branch locations
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
Translate financial information, cash-flow dynamics, client goals, operating cycle considerations, and risk indicators into practical guidance and solution recommendations
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Identify client priorities and align products and services with growth, efficiency, and risk objectives
Recommend business deposit, lending and credit, treasury management, payment, business credit card, digital, cash-flow, and other small-business solutions
Develop internal and external relationships and collaborate with branch partners, centers of influence, clients, and other business line partners
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
Share referral outcomes, successful sales and service practices, and insights on newly established small business relationships
Balance acquisition, relationship deepening, and service while maintaining CRM discipline and responsible banking practices

Requirements

What you’ll need

Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
Strong written and verbal communication skills
Knowledge of banking operations, product knowledge, sales, new business development, customer service, relationship management, community relations, pipeline management, and responsible banking practices
Ability to work from a U.S. Bank location five days per week
Ability to drive two or more hours per week
Compliance with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year
Incentives based on employee production under the applicable incentive plan
Equity stock purchase
401(k) contribution and pension
Disability accommodations during the application or hiring process