Small Business Relationship Banker

U.S. Bank

. Demonstrate excellent customer service in accordance with U.S.

Posted 9/30/2026full-timeSaint Louis • Missouri • United StatesMid-LevelSenior💰 $31 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales and customer service within small business banking, focusing on building client relationships and providing tailored financial solutions. Proficient in compliance with regulatory requirements and maintaining strong CRM practices.

Highest-signal resume keywords

Consultative SalesCustomer ServiceSmall Business Banking ExperienceFinancial Solutions DevelopmentRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial SolutionsBusiness DepositsLending ProductsTreasury ManagementPayment SolutionsCash-Flow ToolsPipeline ManagementProduct KnowledgeRelationship ManagementNetworking

Soft Skills

Excellent CommunicationProactive OutreachConsultative SellingRelationship BuildingDisciplined Follow-Through

Tools & Technologies

CRM SystemsDigital Tools

Certifications & Qualifications

Bachelor’s Degree in Business, Accounting, or FinanceNational Mortgage Licensing Service Registration

Industry Keywords

Small Business BankingU.S. Bank Core ValuesResponsible Banking PracticesComplianceCommunity Relations

About the role

Key responsibilities & impact

Demonstrate excellent customer service in accordance with U.S. Bank Core Values
Serve as the primary Small Business Banking partner for assigned branches and relationships
Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Support two to three branch locations and address complex small-business client needs and opportunities
Build and deepen client relationships through proactive outreach, structured discovery, consultative selling, and disciplined follow-through
Translate financial information, cash-flow dynamics, client goals, operating-cycle considerations, and risk indicators into practical guidance and solution recommendations
Conduct outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
Identify client priorities and align products and services with growth, efficiency, and risk objectives
Recommend business deposits, lending and credit products, treasury management, payment solutions, business credit cards, digital tools, cash-flow tools, and other small-business solutions
Develop internal and external relationships with branch partners, centers of influence, clients, and business-line partners
Maintain relationship ownership and coordination through handoff, decision, follow-up, activation, usage, and demonstrated client value
Share referral outcomes, successful sales and service practices, and insights on newly established small-business relationships with assigned branches
Maintain strong CRM discipline and responsible banking practices

Requirements

What you’ll need

Bachelor’s degree in business, Accounting, Finance, or equivalent experience and job-related experience
Three or more years of customer service, consultative sales, networking, prospecting, and/or small-business banking experience
National Mortgage Licensing Service registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with all legal or regulatory registration requirements
Maintaining a satisfactory criminal and credit record
Strong written and verbal communication skills
Knowledge of banking operations, product knowledge, sales, new business development, customer service and relationship management, community relations, pipeline management, and responsible banking practices
Ability to work from a U.S. Bank location five days per week
Ability to drive two or more hours per week
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension