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Technical Services Group Executive, Payments Card Software Engineering
U.S. Bank. Define and execute the technology vision and multi-year modernization strategy for the Integrated Card System and supporting card-processing ecosystem .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading large-scale technology transformations and modernization strategies for card processing systems, with a strong focus on AI-enabled solutions, cloud technologies, and operational excellence. Proven ability to align technology roadmaps with business objectives while ensuring production stability and risk management.
Highest-signal resume keywords
Leadership In Payments Cards TechnologyTechnology Strategy ExecutionSoftware Engineering ModernizationAI-Enabled DevelopmentProduction Stability And Risk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DevelopmentApplication ArchitectureAPIsQuality EngineeringCloud TechnologiesAutomationObservabilityTransaction ProcessingLegacy ModernizationAI Application In Engineering
Soft Skills
Effective CommunicationInfluencing Across TeamsCustomer-Focused LeadershipSound JudgmentBuilding Relationships
Tools & Technologies
IBM BobEvent-Driven ArchitecturesDistributed ArchitecturesModern Integration PatternsDigital Experiences
Industry Keywords
Payments NetworksCard ProcessingOperational ExcellenceRegulatory ComplianceBusiness Continuity
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Define and execute the technology vision and multi-year modernization strategy for the Integrated Card System and supporting card-processing ecosystem
- Develop technology roadmaps aligned with Payments business strategy, growth objectives, customer expectations, and enterprise technology priorities
- Lead investment prioritization and execution across card-processing platforms, servicing capabilities, digital card experiences, APIs, integrations, and supporting systems
- Serve as senior technology advisor to Payments executive leadership on card platform capabilities, opportunities, risks, and modernization priorities
- Lead large-scale engineering organizations responsible for card-processing applications, transaction systems, servicing capabilities, integrations, APIs, quality engineering, AI-enabled engineering, and supporting technologies
- Own the full technology lifecycle for the card system, including software development, change execution, production stability, resiliency, recoverability, security, and operational performance
- Establish engineering excellence through modern software development practices, AI-enabled development and automation, quality engineering, observability, and continuous delivery
- Drive accountability for AI-enabled productivity, quality, reliability, security, operational performance, risk management, and talent development
- Build and develop high-performing engineering leadership teams, succession pipelines, and technical talent
- Lead transformation of the card system through modernization of application architecture, APIs, integration patterns, processing capabilities, and AI-enabled solutions
- Accelerate adoption of cloud technologies, event-driven architectures, platform engineering, and automation
- Partner with Enterprise Architecture to define and execute target-state card-system architectures and integration patterns
- Provide executive accountability for availability, stability, resiliency, recoverability, and production readiness
- Lead response to significant card technology events and use AI-enabled monitoring, analysis, and automation for issue identification, root-cause analysis, remediation, and risk reduction
- Establish measurable engineering, quality, stability, resilience, and technology-health standards
- Identify and remediate material technology risks, recurring stability issues, architectural deficiencies, technical debt, and other barriers to platform health
- Partner across infrastructure, reliability, architecture, security, risk, and shared services to deliver stable end-to-end outcomes
- Partner with Payments Product and Business leaders to deliver card capabilities for consumer, small business, commercial, co-brand, affinity, prepaid, and strategic partner portfolios
- Enable future-state card capabilities including real-time processing, digital issuance, card controls, data sharing, modern APIs, rewards modernization, and partner integrations
- Align engineering investment, delivery capacity, and modernization priorities to customer and business outcomes
- Support business growth through technology innovation while maintaining platform health, operational excellence, and risk discipline
Requirements
What you’ll need- Significant senior leadership experience leading large, complex technology and software engineering organizations of at least 400 resources on and offshore
- Deep leadership experience in Payments Cards technology, including accountability for business-critical card applications, platforms, or transaction-processing capabilities
- History of establishing and executing technology strategies for complex, high-volume, universally available applications and platforms
- Experience leading software engineering, application or platform modernization, and large-scale technology transformation
- Solid knowledge of modern software engineering practices, application architecture, APIs, quality engineering, cloud technologies, automation, observability, and production technology environments
- Direct ownership of production stability, resiliency, recoverability, operational risk, significant technology-event response, and remediation in complex technology environments
- Experience leading senior technology leaders and multidisciplinary engineering organizations
- Skilled in translating business and product strategy into technology roadmaps, investment priorities, and executable plans
- Sound judgment in making informed tradeoffs among business delivery, modernization, stability, resiliency, risk reduction, and platform health
- Experience influencing across organizational boundaries and delivering outcomes where accountability and dependencies span multiple teams
- Effective communication of complex technology issues, risks, recommendations, and investment decisions to executive audiences
- Significant experience leading large, mission-critical card issuing/processing environments, with solid knowledge of payments networks, authorization processing, and surrounding card platforms
- Experience leading incremental modernization at scale of a complex, legacy batch platform built on COBOL/mainframe architectures, applying AI capabilities throughout migration from batch to real-time processing, APIs/services, modern data patterns, and modular architectures
- Solid understanding of AI and its application to engineering and legacy modernization, ideally including IBM Bob or similar AI-enabled modernization/development capabilities
- Proven leadership of large engineering organizations and delivery of complex programs on aggressive timelines while maintaining focus on availability, resiliency, recoverability, and operational excellence
- Forward-thinking, customer-focused business-facing leadership with experience establishing relationships with senior business leaders and translating technology modernization into business and customer outcomes
- Ability to discuss card business and customer outcomes with senior leaders and engage technology leaders on software engineering, architecture, APIs, quality, reliability, modernization, risk, and operational performance
- Travel as required, mostly domestic with some international travel
- Preferred: experience leading servicing, rewards, or controls capabilities in a large financial institution or payments organization
- Preferred: history of modernizing card technology while maintaining regulatory compliance and business continuity
- Preferred: background in event-driven and modern distributed architectures
- Preferred: understanding of platform engineering and modern software-delivery practices
- Preferred: experience developing modern integration patterns supporting card products, digital experiences, and partner ecosystems
- Preferred: leadership of portfolios spanning legacy processing platforms and modern digital technology capabilities
- Preferred: building partnerships among engineering, architecture, product, business, operations, risk, infrastructure, and enterprise technology organizations
- Preferred: developing senior engineering and technology leaders and building organizational succession depth
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension