Trial Loan Specialist

U.S. Bank

. Review borrower documentation, loan information, and system data for accuracy and completeness .

Posted 10/26/2026full-timeUnited StatesJunior💰 $20 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and analytical skills in reviewing borrower documentation and financial information while adhering to regulatory requirements. Capable of effectively communicating with internal teams and maintaining confidentiality in a highly regulated environment.

Highest-signal resume keywords

Collections ExperienceLoss Mitigation ExperienceMortgage Servicing KnowledgeAnalytical SkillsAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Income CalculationsFinancial ReviewsDocument ReviewData ProcessingEligibility Determination

Soft Skills

Strong Organization SkillsTime Management SkillsClear CommunicationAdaptabilityAccountability

Tools & Technologies

Mortgage Servicing SystemsLoss Mitigation Systems

Industry Keywords

BankingUnderwritingFinancial ServicesRegulatory ComplianceCode Of Ethics

About the role

Key responsibilities & impact

Review borrower documentation, loan information, and system data for accuracy and completeness
Evaluate borrowers for available loss-mitigation programs and foreclosure alternatives
Follow regulatory and internal process requirements
Perform income calculations and detailed financial reviews when required
Enter information accurately into mortgage servicing and loss-mitigation systems
Use established eligibility waterfalls to determine appropriate borrower assistance options
Research and resolve missing, inconsistent, or unclear information before completing a decision
Meet established production, quality, and service-level expectations
Respond professionally to quality reviews, coaching, and process feedback
Adapt to changes in investor guidelines, technology, workflows, and departmental procedures
Communicate with leaders, quality partners, and internal teams
Take ownership of assigned work and escalate questions or concerns appropriately
Maintain confidentiality when handling borrower and loan information

Requirements

What you’ll need

High school diploma or equivalent
One to two years of collections/loss mitigation or related experience
Strong attention to detail and commitment to accuracy
Analytical and critical-thinking skills
Ability to review detailed documentation and identify inconsistencies
Strong organization and time-management skills
Clear written and verbal communication
Ability to learn new systems, processes, and guidelines
Adaptability in a changing and highly regulated environment
Openness to coaching and constructive feedback
Demonstrated accountability and ownership
Ability to work independently while collaborating with a team
Experience in mortgage servicing, banking, underwriting, collections, financial services, document review, or data processing is helpful but not required
Must work from a U.S. Bank location three or more days per week
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension