Administrative Supervisor – Per Diem Physician Program, Virtual Immediate Care

UCLA Health

. Coordinate the activities of all staff supporting the Per Diem Physician Program and Virtual Immediate Care .

Posted 11/2/2026full-timeIrwindale • California • United StatesMid-LevelSenior💰 $32 - $65 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and coordination skills in managing patient flow and supporting clinical operations, with a focus on effective communication and team collaboration. Proficient in utilizing Epic CareConnect systems for appointment scheduling and charge reconciliation, while maintaining high standards of patient care and satisfaction.

Highest-signal resume keywords

Epic CareConnect SystemsCharge Worklist MaintenanceCharge Document Reconciliation ProcessSupervisory ExperienceMedical Terminology Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingProcedure SchedulingEncounter RegistrationMedical Reports ManagementTyping AbilityWord Processing SoftwareOnline Database SystemsTriage Patient IssuesMonitoring Clinician Appointment SchedulesManaging Multiple Tasks

Soft Skills

Diplomatic InteractionTeam CollaborationEffective CommunicationListening SkillsMaintaining Equanimity

Industry Keywords

Patient CareResident EducationPatient SatisfactionMedical Insurance PlansHigh-Volume Public-Contact Setting

About the role

Key responsibilities & impact

Coordinate the activities of all staff supporting the Per Diem Physician Program and Virtual Immediate Care
Interact with faculty and residents to maximize patient care, resident education and patient satisfaction
Perform administrative and support functions, including coordinating patient flow from registration to discharge
Work as a member of the clinic team to provide smooth outpatient flow and optimum patient satisfaction and clinic operation

Requirements

What you’ll need

Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner
Skill in prioritizing assignments and managing multiple tasks
Ability to work effectively as a member of a team to provide effective patient care
Working knowledge of Epic CareConnect systems, including appointment scheduling, procedure scheduling, encounter registration, hospital lab results and medical reports
Prior supervisory experience and team-building skills
Skill in monitoring complex clinician appointment schedules
Ability to elicit salient clinical information and make appropriate assignments based on established guidelines
Skill in listening perceptively and responding to patients and visitors with tact and discretion
Clear and distinct speaking skills with appropriate grammar and vocabulary
Ability to triage patient issues to achieve resolution
Ability to interact diplomatically with patients, families and the general public in a high-volume public-contact setting
Ability to perform with frequent interruptions and changing priorities and deadlines
Typing ability to prepare forms, manuscripts and correspondence accurately
Computer skills, word processing software and online database systems
Ability to maintain equanimity in difficult interactions
Ability to work independently with minimal direction and set priorities
Ability to accept directions and act promptly
Knowledge of medical terminology
Working knowledge of medical insurance plans and coverage
Ability to maintain Charge Worklist in CareConnect — REQUIRED
Ability to maintain Charge Document Reconciliation Process — REQUIRED
Spanish speaking skills — Preferred