Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
UJET

Deployment Specialist – Forward Deployed Engineering

UJET

. Serve as a hands-on technical resource within Forward Deployed Engineering for complex customer programs .

Posted 10/7/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$85,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical implementation and customer engagement, with a strong focus on API integrations, troubleshooting, and developing tailored solutions. Proficient in programming languages such as Python and JavaScript, with the ability to translate complex customer requirements into actionable technical activities.

Highest-signal resume keywords
Technical ImplementationAPI IntegrationPython ProgrammingJavaScript ProgrammingTroubleshooting Skills

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
REST APIsJSONHTMLAPI EndpointsWebhooksTechnical DocumentationRoot-Cause AnalysisDeployment EngineeringIntegration EngineeringSoftware Development
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication SkillsOrganizational SkillsCollaboration Skills
Tools & Technologies
CCaaSConversational AIGenerative AICRM IntegrationsCloud PlatformsAPI Testing ToolsObservability PlatformsSaaS EnvironmentsGitApplication Security
Industry Keywords
Customer-Facing RoleEnterprise Software DeploymentsTechnical SupportSolution ArchitectureProfessional ServicesTechnical ConsultingDeployment EngineeringVirtual AgentsPrompt EngineeringSoftware Development Lifecycle

Tech Stack

Tools & technologies
CloudJavaScriptPython

About the role

Key responsibilities & impact
  • Serve as a hands-on technical resource within Forward Deployed Engineering for complex customer programs
  • Translate customer requirements and solution designs into executable technical implementation activities
  • Configure, test, and validate customer-specific solutions across supported UJET products and services
  • Identify technical blockers, risks, dependencies, and implementation gaps
  • Build, test, and document lightweight scripts, technical workarounds, proofs of concept, and tailored solutions
  • Support customer testing, user acceptance testing, production readiness, launch, and post-launch stabilization
  • Design, configure, test, and troubleshoot integrations between UJET and customer or third-party systems
  • Work with REST APIs, HTTP methods, API endpoints, webhooks, authentication, headers, request parameters, and response payloads
  • Read, interpret, and troubleshoot JSON and other structured data
  • Read, understand, and modify application, integration, and sample code using Python, JavaScript, and HTML
  • Analyze logs and correlate events across systems to diagnose complex deployment issues
  • Reproduce issues and distinguish configuration, implementation, integration, environment, infrastructure, and product-defect problems
  • Configure, test, and optimize AI-powered customer experiences and refine generative-AI prompts
  • Evaluate AI-generated responses and develop repeatable validation scenarios
  • Design and configure conversational and virtual-agent experiences, including intents, entities, routing logic, API interactions, webhooks, error handling, and handoffs
  • Work directly with customers, partners, developers, architects, administrators, IT teams, contact-center teams, operations teams, and business stakeholders
  • Lead or participate in technical discovery, implementation, troubleshooting, and readiness sessions
  • Provide technical status updates and escalate issues affecting customer timelines
  • Develop reusable scripts, implementation examples, integration patterns, templates, troubleshooting guidance, and internal documentation
  • Share lessons learned and provide feedback to Product and Engineering teams to improve tooling, APIs, documentation, and technical processes

Requirements

What you’ll need
  • 3+ years of experience in a technical customer-facing role such as Technical Implementation, Professional Services, Solution Engineering, Integration Engineering, Deployment Engineering, Technical Support, Solution Architecture, Technical Consulting, or Software Development
  • Demonstrated experience working with complex enterprise software deployments, implementations, or integrations
  • Working knowledge of Python, JavaScript, and HTML, with the ability to read, understand, troubleshoot, and modify lightweight code
  • Experience working with REST APIs, HTTP, JSON, webhooks, authentication, request and response payloads, and API integrations
  • Experience testing and troubleshooting API endpoints and integrated software systems
  • Ability to read and interpret application, platform, API, and integration logs
  • Strong troubleshooting and root-cause analysis skills
  • Ability to review implementation code and identify common logic, configuration, API, or integration issues
  • Experience translating customer requirements into technical implementation activities
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to explain technical concepts to both technical and non-technical audiences
  • Demonstrated ability to work directly with customers, partners, engineers, architects, administrators, and business stakeholders
  • Strong organizational skills and attention to detail
  • Ability to manage multiple technical priorities and customer engagements simultaneously
  • Demonstrated ownership of technical problems through resolution
  • Ability to work effectively in situations where the technical solution or troubleshooting path is not immediately obvious
  • Ability to collaborate effectively across Forward Deployed Engineering, Product, Engineering, Support, Professional Services, and other customer-facing organizations
  • Applicants must be legally authorized to work in Canada without the need for current or future employer-sponsored visa sponsorship
  • Preferred: experience with CCaaS, conversational AI, generative AI, virtual agents, prompt engineering, CRM/contact center/telephony integrations, webhooks, API testing tools, observability/logging platforms, cloud platforms, Git, SaaS/cloud-native environments, proofs of concept, software development lifecycle concepts, authentication/authorization, application security, and enterprise customers

Benefits

Comp & perks
  • Medical, dental, and vision benefits
  • 401(k) plan
  • Wellness benefits
  • Impactful work shaping the future of customer experience
  • Collaborative, inclusive team culture
  • Equal employment opportunities
  • SDPC training and role-specific security, data protection, and compliance responsibilities
  • Reasonable accommodation during the application process, including an alternative to AI-assisted screening