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About the role
Key responsibilities & impact- Review a high volume of daily customer orders supporting Uline’s U.S. and Mexico operations
- Analyze account history, credit reports and payment trends to determine credit limits
- Provide customer service by phone and email regarding credit decisions and account inquiries
- Analyze financial data and prepare reports
- Present insights to leadership to support business decisions
- Evaluate high-risk or potentially fraudulent order activity and take appropriate action
Requirements
What you’ll need- Bachelor’s degree
- 2+ years of experience in credit, customer service or collections a plus
- Experienced in Microsoft Word and Excel
- Strong analytical, multitasking and decision-making skills
- Fluent bilingual English and Spanish in verbal and written forms
- Must complete a pre-employment hair follicle drug screening
- All positions are on-site
Benefits
Comp & perks- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- First-class fitness center with complimentary personal trainers
- Over four miles of beautifully maintained walking trails