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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing customer accounts and resolving discrepancies. Proficient in Microsoft Excel and Word, with effective communication abilities to interact with customers and ensure accurate account information.
Highest-signal resume keywords
Bachelor's Degree1+ Years Of Office Or Administrative ExperienceProficient In Microsoft ExcelProficient In Microsoft WordStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organizational SkillsProblem-Solving SkillsAttention To Detail
Certifications & Qualifications
Pre-Employment Hair Follicle Drug Screening
Industry Keywords
Customer Account ManagementAccount Discrepancy ResolutionStandard Industrial Classification (SIC) Codes
About the role
Key responsibilities & impact- Review Uline’s customer accounts to ensure information is accurate and complete
- Research and resolve customer account discrepancies, including account names, addresses and demographic information
- Organize customer accounts according to department standards and Standard Industrial Classification (SIC) codes
- Communicate with customers through email and phone to verify and update account information
Requirements
What you’ll need- Bachelor’s degree
- 1+ years of office or administrative experience
- Proficient in Microsoft Excel and Word
- Strong communication, organizational and problem-solving skills
- Ability to work independently with outstanding accuracy and attention to detail
- All new hires must complete a pre-employment hair follicle drug screening
- Must work on-site
Benefits
Comp & perks- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- First-class fitness center with complimentary personal trainers
- Over four miles of beautifully maintained walking trails
