Customer Service Management Trainee

Uline

. Complete a comprehensive hands-on training program covering customer service management .

Posted 9/17/2026full-timeOntario • California • United StatesEntry Level💰 $29 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service management, team leadership, and performance evaluation. Capable of identifying areas for improvement and providing constructive feedback to enhance team effectiveness.

Highest-signal resume keywords

Customer Service ManagementTeam LeadershipPerformance EvaluationConstructive FeedbackAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Bachelor’s Degree

Soft Skills

Customer-Focused ServiceTeamwork

Certifications & Qualifications

Pre-Employment Hair Follicle Drug Screening

About the role

Key responsibilities & impact

Complete a comprehensive hands-on training program covering customer service management
Manage and develop a team of customer service representatives
Set clear goals and evaluate team performance
Provide constructive feedback
Review department procedures and standards to identify areas for improvement

Requirements

What you’ll need

Bachelor’s degree
Strong track record of customer-focused service, teamwork and attention to detail
Prior leadership / management experience is a plus
All new hires must complete a pre-employment hair follicle drug screening
Must work on-site

Benefits

Comp & perks

Complete health insurance coverage
401(k) with 6% employer match that starts day one
Multiple bonus programs
Paid holidays
Generous paid time off
Tuition Assistance Program covering professional continuing education
Clean, modern facilities
First-class fitness center
Nearby walking path