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Uline

Customer Service Management Trainee

Uline

. Complete a comprehensive hands-on training program covering all aspects of customer service management .

Posted 9/23/2026full-timeUnited StatesEntry Level💰 $29 - $34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service management, team leadership, and performance evaluation. Capable of identifying process improvements and fostering a customer-focused environment.

Highest-signal resume keywords
Customer Service ManagementTeam LeadershipPerformance EvaluationProcess ImprovementAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer Service ManagementTeam DevelopmentGoal SettingPerformance Evaluation
Soft Skills
Customer-Focused ServiceTeamworkConstructive Feedback
Certifications & Qualifications
Bachelor’s DegreePre-Employment Hair Follicle Drug Screening

About the role

Key responsibilities & impact
  • Complete a comprehensive hands-on training program covering all aspects of customer service management
  • Manage and develop a team of customer service representatives
  • Set clear goals, evaluate team performance and provide constructive feedback
  • Review department procedures and standards to identify areas for improvement

Requirements

What you’ll need
  • Bachelor’s degree
  • Strong track record of customer-focused service, teamwork and attention to detail
  • Prior leadership / management experience is a plus
  • All new hires must complete a pre-employment hair follicle drug screening
  • Must work on-site

Benefits

Comp & perks
  • Complete health insurance coverage
  • 401(k) with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays
  • Generous paid time off
  • Tuition Assistance Program covering professional continuing education
  • Café featuring affordable daily meal options from local restaurants
  • On-site fitness center
  • Beautifully maintained walking paths
  • Best-in-class, clean, modern facilities