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Uline

Customer Service Management Trainee

Uline

. Master all aspects of customer service management through a comprehensive hands-on training program .

Posted 9/30/2026full-timeUnited StatesEntry Level💰 $29 - $34 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service management, team leadership, and performance evaluation, with a strong focus on customer satisfaction and operational improvement. Capable of setting clear goals and providing constructive feedback to enhance team performance.

Highest-signal resume keywords
Customer Service ManagementTeam LeadershipPerformance EvaluationConstructive FeedbackBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Customer-Focused ServiceTeamworkAttention to Detail
Certifications & Qualifications
Pre-Employment Hair Follicle Drug Screening
Industry Keywords
24/7 OperationOn-Site WorkShift Availability

About the role

Key responsibilities & impact
  • Master all aspects of customer service management through a comprehensive hands-on training program
  • Manage and develop a team of customer service representatives
  • Set clear goals
  • Evaluate team performance
  • Provide constructive feedback
  • Review department procedures and standards to identify areas for improvement

Requirements

What you’ll need
  • Bachelor’s degree
  • Strong track record of customer-focused service, teamwork and attention to detail
  • Prior leadership / management experience is a plus
  • Must complete a pre-employment hair follicle drug screening
  • Must work on-site
  • Availability for various shifts in a 24/7 operation with set schedules

Benefits

Comp & perks
  • Complete health insurance coverage
  • 401(k) with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays
  • Generous paid time off
  • Tuition Assistance Program covering professional continuing education
  • Café featuring affordable daily meal options from local restaurants
  • On-site fitness center
  • Beautifully maintained walking paths
  • Best-in-class, clean, modern facilities