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Uline

Customer Service Representative

Uline

. Process customer orders and inquiries in a collaborative call center using world-class technology .

Posted 10/22/2026full-timeMexicali • MexicoMid-LevelSenior💰 MX$35,500 - MX$38,000 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively processing orders and inquiries while building relationships and providing solutions. Proficient in bilingual communication, ensuring clarity and support for diverse customer needs.

Highest-signal resume keywords
Customer Service ExperienceBilingual CommunicationOrder ProcessingProblem SolvingRelationship Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
CommunicationCollaborationConfidence
Tools & Technologies
Call Center TechnologyOnline Ordering SystemsEmail CommunicationChat Support
Industry Keywords
Customer OrdersCustomer InquiriesProduct KnowledgePricing QuestionsShipping Questions

About the role

Key responsibilities & impact
  • Process customer orders and inquiries in a collaborative call center using world-class technology
  • Communicate with customers over phone, email and chat
  • Help customers navigate Uline's website and online ordering
  • Answer product, pricing and shipping questions quickly and confidently
  • Build customer relationships, provide solutions and deliver legendary service

Requirements

What you’ll need
  • High school diploma or equivalent
  • Bachelor's degree preferred
  • Prior customer service experience is a plus, but training will be provided
  • Bilingual (English / Spanish) — fluent in both verbal and written forms
  • Must work on-site

Benefits

Comp & perks
  • Complete health insurance coverage and savings fund with employer match that starts day one
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program that covers professional continuing education
  • Best-in-Class Training with hands-on training and ongoing support
  • Various on-site shifts available