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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales tax processes, customer service, and documentation management while effectively collaborating with finance professionals. Proficient in handling sales tax exemption certificates and credits with strong organizational and analytical skills.
Highest-signal resume keywords
Sales Tax ProcessingCustomer Service ExperienceBilingual (English / Spanish)Analytical SkillsDetail-Oriented
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Tax CalculationSales Tax Exemption CertificatesDocumentation ReviewTax Credits Processing
Soft Skills
Excellent CommunicationOrganizational SkillsMultitasking Ability
Tools & Technologies
Customized Software
Industry Keywords
FinanceAccountingCustomer Accounts Management
About the role
Key responsibilities & impact- Collaborate with a diverse team of Finance professionals to provide exceptional service
- Review and apply sales tax exemption certificates in customized software
- Resolve missing or incomplete documentation by guiding customers through certificate requirements
- Calculate and process sales tax credits
- Work with customers to keep accounts running smoothly and support essential tax processes
Requirements
What you’ll need- High school diploma or equivalent
- Bachelor's degree in Finance or Accounting preferred
- Prior customer service or tax experience is a plus
- Bilingual (English / Spanish) a plus
- Excellent communication, organization and analytical skills
- Highly organized and detail-oriented with the ability to multitask
- All new hires must complete a pre-employment hair follicle drug screening
- Must work on-site
Benefits
Comp & perks- Complete health insurance coverage
- 401(k) with 6% employer match that starts day one
- Multiple bonus programs
- Paid holidays
- Generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- First-class fitness center with complimentary personal trainers
- Over four miles of beautifully maintained walking trails
